DNSOnly - Failed update

HollyRidge

• October 11, 2016 22:04

DNSOnly server will not update to 11.60.0.3. It fails with the following error...
[2016-10-11 22:55:24 -0400] W NOTE: A system upgrade was not possible due to the following blockers: [2016-10-11 22:55:24 -0400] W [FATAL] - Your system does not support [output,abbr,SNI,Server Name Indication], which [asis,cPanel & WHM] requires in order to upgrade to the next version.
I have tried 2 different DNSOnly servers with the same result. Full cPanel servers update without issue.

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  cPanelKenneth

  • October 12, 2016 03:06

  Hello, What is the operating system version in use on these servers?

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  HollyRidge

  • October 12, 2016 03:07

  Hello, What is the operating system version in use on these servers?

  
  CentOS 6.8 and CentOS 7.2

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  cPanelKenneth

  • October 12, 2016 03:13

  CentOS 6.8 and CentOS 7.2

  
  Thank you for that information. I spotted the bug (we rely upon an installed webserver to report whether SNI is supported) and filed a bug report: CPANEL-9221. Right now I don't have any work arounds to suggest. We'll get this fixed.

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  HollyRidge

  • October 12, 2016 03:15

  Thanks Kenneth. I submitted a ticket earlier too (#7777067) but thought I would try here as well to see if anyone else was having the issue.

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  cPanelKenneth

  • October 12, 2016 03:17

  Thanks Kenneth. I submitted a ticket earlier too (#7777067) but thought I would try here as well to see if anyone else was having the issue.

  
  Excellent! I associated your ticket with the defect report so the analysts are aware of the problem and be able to track it.

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  HollyRidge

  • October 12, 2016 03:19

  Thank you!

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  cPanelKenneth

  • October 12, 2016 11:31

  Thank you!

  
  You're welcome. We have a fix in review right now. Assuming all goes well we should get it out today.

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  cPanelMichael

  • October 14, 2016 00:32

  Hello @HollyRidge, cPanel version 60.0.4 is now published to the "Current" build tier and includes the resolution for CPANEL-9221: Fixed case CPANEL-9221: Exempt DNSONLY from the SNI blocker. Let us know if you encounter any additional issues. Thanks!

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  HollyRidge

  • October 14, 2016 00:43

  You're welcome. We have a fix in review right now. Assuming all goes well we should get it out today.

  
  Thank you! I have verified that this appears to be fixed now.

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