reseller (partner) license not activated

Bashy

• October 12, 2016 00:51

Hi, i know this is a long shot but, my problem is this. I have (had) a cpanel license with Roboshift for a while now, i missed my last invoice due to being away and it got suspended, I paid for it as soon as i got back (Friday 12/10/2016) but the paypal payment was not allocated to my invoice automatically, Roboshift have been offline ever since, i have had no response to 2 tickets, 1 email, and one facebook contact. I have paid for the license but not received it, 5 days now my cpanel has not been accessible :(

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  Infopro

  • October 12, 2016 09:15

  Please feel free to contact cPanel Customer Service: Support & Customer Service | cPanel, Inc.

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  Bashy

  • October 12, 2016 09:33

  Thank you, i have just sent the same to them, i was on the understanding though that only the reseller can resolve this type of issue, i know its a long shot, i am surprised though that they have been away so long, ok, the weekends i spose i can understand, also i think there was a public holiday (Columbus day??) on Monday, so i gave them the benefit of the doubt and waited, but when there was nothing from them yesterday i became a tad concerned, again, thank you, heres hoping....

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