ionCube Loader for cPanel's internal PHP

cotswoldphoto

• October 12, 2016 02:44

My server just updated to cPanel 60.3 from 58.31 (I think it was at) and I am getting this every 5 minutes by email: Site error: the file /usr/local/cpanel/whostmgr/docroot/cgi/rsmonitor/cron.php requires the ionCube PHP Loader ioncube_loader_lin_5.6.so to be installed by the website operator. If you are the website operator please use the ">ionCube Loader Wizard to assist with installation
I ran EasyApache 4 and checked the installed packages. PHP5.6 says it has php-ioncube and PHP7 says it has php-ioncube6. The server has been running happily until now.

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  Infopro

  • October 12, 2016 09:10

  There is a similar ticket open with this response from cPanel Technical Support you might try: To fix this, I went to Server Configuration > Tweak Settings > PHP and disabled IonCube and hit Save. I then re-enabled it and can confirm it is being detected properly:
  If that doesn't solve this for you, please open a ticket. A case has been opened for this issue as well: CPANEL-9222

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  cotswoldphoto

  • October 12, 2016 10:34

  Thank you. That resolved it.

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  cPanelMichael

  • October 12, 2016 17:24

  Hello, I'll update this thread once a resolution for case CPANEL-9222 is published. In the meantime, another workaround to fix this issue is to run the following command:
  /usr/local/cpanel/bin/checkphpini --verbose
  Thank you.

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  dogdog

  • October 13, 2016 18:43

  I have a WHM Plugin which requires Ioncube. The plugin will not recognise that Ioncube has been installed. I am running WHM 60.03 with PHP 5.6 and PHP-FPM enabled on all domains. My VPS runs CentOS 7.2. I chose to install the Ioncube Loader as a PHP module through Easy Apache 4. Running php -v indicates the Ioncube loader is installed. I copied the Ioncube Loader files to /usr/local/ioncube I manually added the line zend_extension="/usr/local/ionCube/ioncube_loader_lin_5.6.so" to PHP.ini files I found in /usr/local/lib and usr/lib The command whereis php only threw up these PHP.ini files when logged in through SSH. Yet even after all this I still get the error in the WHM plugin: Site error: the file /usr/local/cpanel/whostmgr/docroot/3rdparty/xvarnish/index.php requires the ionCube PHP Loader ioncube_loader_lin_5.6.so to be installed by the website operator. Any ideas please?

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  cPanelMichael

  • October 13, 2016 18:49

  Hello @dogdog, I've merged your thread with this one. Thanks!

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  dogdog

  • October 13, 2016 18:53

  Hello @dogdog, I've merged your thread with this one. Thanks!

  
  Thanks, the above fix solved my problem too.

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  cPanelMichael

  • October 14, 2016 00:35

  Hello, The resolution to this case is now published to the "Current" build tier as part of cPanel version 60.0.4: Fixed case CPANEL-9222: Preserve configuration for cPanel PHP on upgrade. For an explanation of our release tiers, read our

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