Can't delete email account in cPanel and can't reset client email

Andy0731

• October 13, 2016 03:17

Recently, created two email accounts in cpanel, but can't delete and reset email password. So, How can I do with this case? The indicator showed (XlD 2etv37) You do not have an email account named............ Hope you answer and solve my trouble, Thanks you!

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  SysSachin

  • October 13, 2016 13:32

  Hello, Please check this issue with your hosting provider as you have only cPanel Access Level. Your hosting provide will check the mail account entry on the server.

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  cPanelMichael

  • October 13, 2016 23:32

  Hello, Your access level shows as "Website Owner". I recommend reaching out to your hosting provider to see why this is happening, as it's difficult to troubleshot that error message without root access to the system. Thank you.

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