Block limit / Inode limit exceed

Zabidin

• October 20, 2016 02:13

Hi, We have server A and server B. Both server using cPanel. All domain will hosted in server A while server B is mail for domain on server A. Every time domain sending email from server A, it will goes thru server B. Today we facing some issue. We saw error one of email account on mail server (server B) show mailbox full / block limit exceed /inode limit exceed. We have check both server for that particular account and the free space is big on whm/cpanel. We do not know where need to check. Please advice. Thanks.

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  SysSachin

  • October 20, 2016 09:11

  Hi, I think server disk space or inode is full.You can check using below command on the server. Login to server through ssh and run below command
  df -h df -i
  

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  Zabidin

  • October 20, 2016 09:14

  We have check. Inode is below 50% and space show below 80% on both server.

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  SysSachin

  • October 20, 2016 09:33

  Hello, You are facing this issue with only one account or all accounts ? Also, let me know which OS installed on the server. CentOs or CloudLinux ?

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  Zabidin

  • October 20, 2016 09:36

  OS using Centos 6.8 Final. We are facing with a few account in few domain.

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  SysSachin

  • October 20, 2016 10:09

  Hi, I think you are using CloudLinux. Can you please recheck the OS using below command.
  cat /etc/redhat-release
  If OS is CloudLinux then you have to increase inode limit in your package

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  Zabidin

  • October 20, 2016 10:13

  Here you go:
  root@web [/home/]# cat /etc/redhat-release CentOS release 6.8 (Final) root@mail [/home/]# cat /etc/redhat-release CentOS release 6.8 (Final)
  

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  cPLevey

  • October 20, 2016 13:15

  Has the cPanel user or email account reached it's quota limit? In the cPanel

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  Zabidin

  • October 21, 2016 01:10

  From WHM/cPanel, we can see limit not reach yet. This is the one of account that still stuck in que.
  2016-10-20 11:34:06 1bx473-0005qc-3M H=(admin) [175.143.xxx.xxx]:49616 I=[42.0.xxx.xxx]:587 Warning: Message has been scanned: no virus or other harmful content was found 2016-10-20 11:34:06 1bx473-0005qc-3M <= zairul@mydomain.com H=(admin) [175.143.xxx.xxx]:49616 I=[42.0.xxx.xxx]:587 P=esmtpa A=dovecot_login:zairul@mydomain.com S=3804102 id=000d01d22a82$c6788d30$5369a790$@mydomain.com T="tolong print color A3 size" from for azian@mydomain.com 2016-10-20 11:34:06 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1bx473-0005qc-3M 2016-10-20 11:34:07 1bx473-0005qc-3M == azian@mydomain.com R=virtual_user T=dovecot_virtual_delivery defer (-46): LMTP error after end of data: 452 4.2.2 Mailbox is full / Blocks limit exceeded / Inode limit exceeded
  

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  jonam_mafia

  • October 24, 2016 06:37

  Hi, Run the /scripts/fixquotas script and see if it fixes the issue.

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  cPanelMichael

  • October 25, 2016 15:32

  Hello @Zabidin, Could you open a support ticket using the link in my signature so we can take a closer look and determine why the email account is showing as at it's quota limit? You can post the ticket number here, and we will update this thread with the outcome. Thank you.

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  Zabidin

  • November 03, 2016 10:12

  I try run script first. Will update later the result.

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