Webmail login issue after server migration
after migration of Cpanel from our old server to new Centos 6 server, our client with SSL can't login at their subdomain of: webmail.example.net/
I have removed the SSL and re-added but still same issue.
after login the page goes to blank page with 500 error. the following is the log and i'm sure i have the right user and pass..
[2016-10-28 23:40:41 -0700] info [cpsrvd] 72.137.xxx.x - ali@.net "POST /login/?login_only=1 HTTP/1.1" FAILED LOGIN webmaild: user password incorrect
[2016-10-28 23:41:41 -0700] info [cpsrvd] 72.137.xxx.x - ali@.net[/EMAIL] "POST /login/?login_only=1 HTTP/1.1" FAILED LOGIN webmaild: user password incorrect
[2016-10-28 23:41:47 -0700] info [cpsrvd] 72.137.xxx.x - ali@.net[/EMAIL]"POST /login/?login_only=1 HTTP/1.1" FAILED LOGIN webmaild: user password incorrect
[2016-10-28 23:42:11 -0700] info [cpsrvd] 72.137.xxx.x - ali@.net "POST /login/?login_only=1 HTTP/1.1" FAILED LOGIN webmaild: user password incorrect
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FAILED LOGIN webmaild: user password incorrect
Please make sure you are using correct password to access webmail account.0 -
Hello, Could you try changing the password for that email account and letting us know if authentication continues to fail? Also, browse to the "History Reports" tab in "WHM >> cPHulk Brute Force Detection" to verify if the account or IP address logging in is locked out by cPHulk Brute Force Protection feature. The option is documented at: cPHulk Brute Force Protection - Documentation - cPanel Documentation Thank you. 0
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