spamd failed to restart

Motamedi

• October 31, 2016 09:00

Hello my problem is when restart exim, show this error service exim restart Shutting down exim: [ OK ] Shutting down spamd: [FAILED] Starting exim: [ OK ] Starting spamd: warn [restartsrv_base] The 'spamd' service's PID file '/var/run/spamd.pid' did not appear after 10 seconds. info [restartsrv_base] The service 'spamd' failed to restart. Trying '/usr/local/cpanel/3rdparty/perl/522/bin/spamd'. (XID 4ahnpy) The "spamd" service failed to start. [FAILED]
how to reinstall exim and spamd ? please helpe me for solved this problem thanks

• 

  cPanelMichael

  • October 31, 2016 16:29

  Hello, Could you verify if the /etc/eximdisable touch file exists on this system? You can verify this with a command such as:
  ls /etc/eximdisable
  Thank you.

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• 

  Motamedi

  • October 31, 2016 18:11

  after entered command show this error root@server [/etc]# ls /etc/eximdisable /bin/ls: cannot access /etc/eximdisable: No such file or directory root@server [/etc]#
  what's the solution? thanks

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• 

  cPanelMichael

  • November 01, 2016 19:48

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  chrisnpg

  • February 15, 2017 14:38

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  
  Question: Was a solution ever found for this problem? I've been looking around a little to try and get this problem fixed with no luck. I also searched for the file you posted "ls /etc/eximdisable" and the file is not there. Any additional info would be appreciated.

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  cPanelMichael

  • February 15, 2017 15:42

  Question: Was a solution ever found for this problem? I've been looking around a little to try and get this problem fixed with no luck. I also searched for the file you posted "ls /etc/eximdisable" and the file is not there.

  
  Hello, Check to see if the SpamAssassin RPM exists on the system with a command such as:
  rpm -qa | grep -i spam
  If you don't see any output with the above command, run the following command to install the missing RPM:
  /scripts/check_cpanel_rpms
  Thank you.

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