DNSSEC - Can't find a zone error

shantanuthatte

• October 28, 2016 20:21

Hi, I am not able to enable DNSSEC using PowerDNS from the client cPanel. Steps:

]
• (Works for both simple and advance DNS editors) Click enable DNSSEC button
• It gives the following error: Can't find a zone called ''.
• My versions are: CENTOS 7.2 x86_64 virtuozzo " WHM 60.0 (build 13)

Whereas I can see the records and edit them (via client and as a System Admin. I can see the zonefile too.) Upon inspecting the logs:
Oct 28 20:19:56 pure-ftpd: (?@127.0.0.1) [INFO] New connection from 127.0.0.1 Oct 28 20:19:56 pure-ftpd: (?@127.0.0.1) [INFO] __cpanel__service__auth__ftpd__TRzOuB_uxQYc6OpWSvoZ3wmj4wc1g63ZHEHHIDb_PMtApQup3lRekL43IagN is now logged in Oct 28 20:19:56 pure-ftpd: (__cpanel__service__auth__ftpd__TRzOuB_uxQYc6OpWSvoZ3wmj4wc1g63ZHEHHIDb_PMtApQup3lRekL43IagN@127.0.0.1) [INFO] Logout.
Also version details:
/etc/redhat-release:CentOS Linux release 7.2.1511 (Core) /usr/local/cpanel/version:11.60.0.13 /var/cpanel/envtype:virtuozzo CPANEL=current Server version: Apache/2.4.23 (cPanel) Server built: Oct 13 2016 19:44:32 ea-php-cli Copyright 2016 cPanel, Inc. PHP 5.5.38 (cli) (built: Oct 18 2016 20:12:25) Copyright (c) 1997-2015 The PHP Group Zend Engine v2.5.0, Copyright (c) 1998-2015 Zend Technologies with the ionCube PHP Loader v4.7.5, Copyright (c) 2002-2014, by ionCube Ltd., and with Zend Guard Loader v3.3, Copyright (c) 1998-2014, by Zend Technologies with Zend OPcache v7.0.4-dev, Copyright (c) 1999-2015, by Zend Technologies mysql Ver 15.1 Distrib 10.0.28-MariaDB, for Linux (x86_64) using readline 5.1
Any help?

• 

  cPanelMichael

  • October 31, 2016 17:40

  Hello @shantanuthatte, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here and we will track the issue for you. Thanks!

  0

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