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Problems installing cPanel

manimal
I am installing on Red Hat 7.2 I have done 5 installs tried it on 7.0 7.1 7.2 redhat with same results. I have my network configure right have access to repos.
[2016-10-29 15:30:58 -0400] E The install encountered an error: Cannot proceed. Needed system RPMs were not installed. 2016-10-29 15:30:58 831 (DEBUG): The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file... 2016-10-29 15:30:58 815 ( INFO): Closing the installation log and passing output control to the updatenow.static file... YAML::Syck is not available (attempting to ignore). at ./updatenow.static line 11721. JSON::XS is not available (attempting to ignore). at ./updatenow.static line 18226. [2016-10-29 15:30:58 -0400] Running version '11.58.0.32' of updatenow. [2016-10-29 15:30:58 -0400] --force passed on command line. Upgrade will disregard update config settings. [2016-10-29 15:30:58 -0400] Using mirror '208.43.108.66' for host 'httpupdate.cpanel.net'. [2016-10-29 15:30:58 -0400] Successfully verified signature for cpanel (key types: release). [2016-10-29 15:30:58 -0400] Target version set to '11.58.0.32' [2016-10-29 15:30:58 -0400] Initial cPanel installation detected as in progress. [2016-10-29 15:30:58 -0400] Checking license [2016-10-29 15:30:58 -0400] Installation in progress. Skipping license check. [2016-10-29 15:30:58 -0400] Checking that the RPM DB is OK... [2016-10-29 15:30:58 -0400] glibc-2.17-106.el7_2.8.x86_64 [2016-10-29 15:30:58 -0400] OK: RPM DB is responding to queries [2016-10-29 15:30:58 -0400] Testing if rpm_is_working RPM is installed [2016-10-29 15:30:58 -0400] package rpm_is_working is not installed [2016-10-29 15:30:58 -0400] Switching to version '11.58.0.32' of updatenow to perform sync. [2016-10-29 15:30:58 -0400] checkyum version 22.3 [2016-10-29 15:31:01 -0400] checkyum version 22.3 [2016-10-29 15:31:01 -0400] Loaded plugins: langpacks, product-id, search-disabled-repos, subscription- [2016-10-29 15:31:04 -0400] No package bind-devel available. [2016-10-29 15:31:04 -0400] No package compat-db available. [2016-10-29 15:31:04 -0400] No package gamin-devel available. [2016-10-29 15:31:05 -0400] No package gd-devel available. [2016-10-29 15:31:05 -0400] No package gd-progs available. [2016-10-29 15:31:05 -0400] No package glibc-static available. [2016-10-29 15:31:05 -0400] No package libidn-devel available. [2016-10-29 15:31:06 -0400] No package libmount-devel available. [2016-10-29 15:31:06 -0400] No package lynx available. [2016-10-29 15:31:06 -0400] No package python-tools available. [2016-10-29 15:31:06 -0400] No package quota-devel available. [2016-10-29 15:31:06 -0400] No package sharutils available. [2016-10-29 15:31:06 -0400] No package tclx available. [2016-10-29 15:31:06 -0400] No package tix available. [2016-10-29 15:31:06 -0400] No package tkinter available. [2016-10-29 15:31:06 -0400] E Error: Nothing to do info [updatenow] No such locale as 'en' [2016-10-29 15:31:06 -0400] E Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at (eval 27) line 1. [2016-10-29 15:31:06 -0400] checkyum version 22.3 [2016-10-29 15:31:09 -0400] E Sysup: Needed system RPMs were not installed: bind-devel, compat-db, gamin-devel, gd-devel, gd-progs, glibc-static, libidn-devel, libmount-devel, lynx, python-tools, quota-devel, sharutils, tclx, tix, tkinter info [updatenow] sysup:: Notification => root@booger.chesapeakelawnscape***** via EMAIL [eventimportance => High (1)] warn [updatenow] Failed to send notification of type "EMAIL": Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at (eval 33) line 1. [2016-10-29 15:31:09 -0400] ***** FATAL: Cannot proceed. Needed system RPMs were not installed. [2016-10-29 15:31:09 -0400] The Administrator will be notified to review this output when this script completes [2016-10-29 15:31:09 -0400] E Detected events which require user notification during updatenow. Will send iContact the log info [updatenow] upcp:: Notification => root@booger.chesapeakelawnscape***** via EMAIL [eventimportance => High (1)] warn [updatenow] Failed to send notification of type "EMAIL": Failed to init Cpanel::ExceptionMessage::Raw: Can't locate Cpanel/ExceptionMessage/Raw.pm in @INC (@INC contains: /usr/local/cpanel /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5) at (eval 39) line 1. There were errors when running updatenow: [2016-10-29 15:31:09 -0400] E The install encountered an error: Cannot proceed. Needed system RPMs were not installed. 2016-10-29 15:31:09 831 (DEBUG): The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file... 2016-10-29 15:31:09 837 (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer.

Comments

5 comments

Date Votes
  • dalem
    check your /etc/yum.conf and mke sure you do have any excludes check and see if yum can install packages IE: yum update yum istall bind-devel
    0
  • SysSachin
    Hello, I think the issue related to a custom network configuration. Please refer the below related post : Problem while installing cPanel
    0
  • manimal
    check your /etc/yum.conf and mke sure you do have any excludes check and see if yum can install packages IE: yum update yum istall bind-devel

    [root@booger etc]# yum install bind-devel Loaded plugins: langpacks, product-id, search-disabled-repos, subscription-manager rhel-7-server-rpms | 3.5 kB 00:00:00 No package bind-devel available. Error: Nothing to do
    0
  • manimal
    looks like i resolved the problem on my server. 2016-10-29 15:31:09 837 (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer. after messing with yum and subscription-manager for 3 day loading and unloading repos talking to red hat and cpanel tech support with no good out come I did this and my systems up and running it has been frustrating to say the least my systems been down since storm. I been busy doing tree work so server suffered to only being able to work on it on weekends. I hope this help you all out I have been pulling out my hair. I also did these with yum don't know if you need to do all this. check check-update distribution-synchronization update update-minimal upgrade I checked what repos were enabled [root@booger home]# subscription-manager repos --list only 1 repos was enabled. but I manually enabled them before and it didn't work this was only way, weird but it worked I enabled all repos [root@booger home]# subscription-manager repos --enable=* then disabled all beta repos [root@booger home]# subscription-manager repos --disable=*beta* 2016-10-30 09:46:28 1076 ( INFO): Thank you for installing cPanel & WHM 11.58! 2016-10-30 09:46:28 955 ( WARN): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 2016-10-30 09:46:28 956 ( WARN): Your system kernel may have been updated. 2016-10-30 09:46:28 957 ( WARN): Current kernel (3.10.0-327.el7.x86_64) has been changed to: 3.10.0-327.36.3.el7.x86_64 2016-10-30 09:46:28 958 ( WARN): Before rebooting the system, please ensure that the installed kernel version is compatible with your deployment. 2016-10-30 09:46:28 968 ( WARN): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [root@booger home]#
    0
  • cPanelMichael
    I checked what repos were enabled [root@booger home]# subscription-manager repos --list only 1 repos was enabled. but I manually enabled them before and it didn't work this was only way, weird but it worked I enabled all repos [root@booger home]# subscription-manager repos --enable=* then disabled all beta repos [root@booger home]# subscription-manager repos --disable=*beta*

    Hello, I'm happy to see the issue is now resolved. Thank you for updating this thread with the outcome.
    0

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