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AutoSSL Validation

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5 comments

  • cPanelMichael
    Hello @jamiepenner, Could you let us know the specific rewrite rules configured in the account's .htaccess file? Also, please review the following thread if you have not already done so: AutoSSL and HTTP Redirects Thank you.
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  • jamiepenner
    Hi @cPanelMichael . Just upgraded to 60.0.15 which apparently resolves this problem I had found. The issue I have now is an account's AutoSSL certificate expires in less than 3 hours and I can't get get it to update. Even running /usr/local/cpanel/bin/autossl_check_cpstore_queue says that the certificate is not available. Is there a way to kill of an order and have it try to start the whole process over again as if it was brand new? I'm assuming that because Comodo was unable to verify previously because of the http > https forced redirect that it has given up and the order is dead?
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  • cPanelMichael
    Hello @jamiepenner, Feel free to open a support ticket using the link in my signature so we can take a closer look. Thank you.
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  • jamiepenner
    Thank you. I've opened ticket #7867661
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  • cPanelMichael
    Hello, To update, the certificate was issued when the next validation attempt ran (24 hours after the first validation attempt failed). Thanks!
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