Web Services Configuration TLS/SSL Protocol Issue

AKS

• November 03, 2016 17:51

Server unaccessible after changing Web Services Configuration, edited TLS/SSL Protocols. Hi, I changed my cpanel web services configuration by editing the TLS/SSL protocols and made a mistake. Can you help me fix this? I left off one character, a "!" it is supposed to say: "!SSLv3:!TLSv1" but I entered "SSLv3:!TLSv1" and now my WHM and cPanel is not working, giving a n error: ERR_SSL_VERSION_OR_CIPHER_MISMATCH Can't find the file to fix in SSH. Any ideas?

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  SysSachin

  • November 04, 2016 07:34

  Hello, Try to access WHM with normal port as 2086 and check if you are able to access. use serverIP:2086

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  cPanelMichael

  • November 04, 2016 16:11

  Hello, You can manually edit the following file to make a correction:
  /var/cpanel/conf/cpsrvd/main
  Then, run the following commands after making the change:
  mkdir /root/ssl_socket_args-backup mv /var/cpanel/conf/cpsrvd/ssl_socket_args /root/ssl_socket_args-backup/ /scripts/restartsrv_cpsrvd
  You can remove the /root/ssl_socket_args-backup/ directory once you've confirmed access is restored. Thank you.

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  AKS

  • November 04, 2016 17:34

  Hello, You can manually edit the following file to make a correction:
  /var/cpanel/conf/cpsrvd/main
  Then, run the following commands after making the change:
  mkdir /root/ssl_socket_args-backup mv /var/cpanel/conf/cpsrvd/ssl_socket_args /root/ssl_socket_args-backup/ /scripts/restartsrv_cpsrvd
  You can remove the /root/ssl_socket_args-backup/ directory once you've confirmed access is restored. Thank you.

  
  That was the ticket!

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  cPanelMichael

  • November 04, 2016 17:43

  I'm happy to see the issue is now resolved. Thank you for updating us with the outcome.

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