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cPanel Technical Support has been heavily impacted by hurricane Beryl and our ability to respond to tickets has been hindered as a result. We appreciate your understanding and patience as we address these delays.

AutoSSL and Autodiscovery

Comments

6 comments

  • cPanelMichael
    Hello, Could you verify which version of cPanel is installed on this system? You can check with a command such as:
    cat /usr/local/cpanel/version
    Also, please post the output from the following command:
    grep ScriptAliasMatch /etc/apache2/conf/httpd.conf
    Thank you.
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  • alinford
    Here is the version: 11.60.0.15 I do not have this directory: /etc/apache2/conf/httpd.conf But I do have: /usr/local/apache/conf/httpd.conf Here is the output for that: ScriptAliasMatch ^/?controlpanel/?$ /usr/local/cpanel/cgi-sys/redirect.cgi ScriptAliasMatch ^/?cpanel/?$ /usr/local/cpanel/cgi-sys/redirect.cgi ScriptAliasMatch ^/?kpanel/?$ /usr/local/cpanel/cgi-sys/redirect.cgi ScriptAliasMatch ^/?securecontrolpanel/?$ /usr/local/cpanel/cgi-sys/sredirect.cgi ScriptAliasMatch ^/?securecpanel/?$ /usr/local/cpanel/cgi-sys/sredirect.cgi ScriptAliasMatch ^/?securewhm/?$ /usr/local/cpanel/cgi-sys/swhmredirect.cgi ScriptAliasMatch ^/?webmail(/.*|/?)$ /usr/local/cpanel/cgi-sys/wredirect.cgi ScriptAliasMatch ^/?whm/?$ /usr/local/cpanel/cgi-sys/whmredirect.cgi ScriptAliasMatch ^/Autodiscover/Autodiscover.xml /usr/local/cpanel/cgi-sys/autodiscover.cgi ScriptAliasMatch ^/autodiscover/autodiscover.xml /usr/local/cpanel/cgi-sys/autodiscover.cgi
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  • troy.gerrie
    Make sure you choose "Remote Mail Exchanger" under MX Entry in cPanel
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  • alinford
    Make sure you choose "Remote Mail Exchanger" under MX Entry in cPanel

    Yes, Remote Mail Exchanger is selected.
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  • cPanelMichael
    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.
    0
  • alinford
    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

    Support Request ID is: 7943177
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