Roundcube Error Message size exceeds server limit

newbieiguess

• November 08, 2016 12:20

We were able to send internally between our domains and accounts on our dedicated server files up to 80 megabytes which is very important to our work but now we can't using roundcube and an error message appears (error message uploaded). This is a roundcube thing since using desktop based programs we can do it without problem. Roundcube 1.1.4-8.cp1158 CentOS release 6.8 (Final) PHP Settings: upload_max_filesize = 128M post_max_size = 128M Disable to test: ModSecurity Control ClamAV Scanner Firewall

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  cPanelMichael

  • November 08, 2016 19:29

  PHP Settings: upload_max_filesize = 128M post_max_size = 128M

  
  Hello, Could you verify which php.ini file you are obtaining those values from? Roundcube has it's own php.ini file located at:
  /usr/local/cpanel/3rdparty/etc/roundcube/php.ini
  You can modify the "upload_max_filesize" value for this php.ini, and all other internal cPanel applications via the "PHP" tab in "WHM >> Tweak Settings". Could you let us know if increasing this value helps? Thank you.

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  newbieiguess

  • November 08, 2016 22:13

  In WHM - tweak settings - PHP I have the values shown in the attached file. The file i modified is: /usr/local/lib/php.ini I can upload the big files to roundcube only when sending the error appears.

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  cPanelMichael

  • November 09, 2016 20:35

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here and we can update this thread with the outcome. Thank you.

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  newbieiguess

  • November 09, 2016 21:33

  Thanks. Support Request ID is: 7943835

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