You have exceeded the maximum allowed subdomains.

Gastón

• November 14, 2016 14:27

Hello, I have a weird problem. I created an user from the WHMCS interface to CPANEL, all limits are good, but when I try to create a subdomains, (from WHM) the CPANEL shows " There was a problem creating the sub-domain: You have exceeded the maximum allowed subdomains." I double checked and the GROUP from the WHMCS had "Max Subdomains" is setted at 10. And I didn't crate any subdomain before so I don't undertand why the error. What I'm missing here ? regards.

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  cPanelMichael

  • November 14, 2016 19:36

  Hello, Could you browse to "WHM Account Functions " Modify an Account" and verify the account is allowed 10 subdomains? Thank you.

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  Gastón

  • November 14, 2016 19:47

  Yes, it's correctly configured.

  WHM Account Functions

  
  

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  Gastón

  • November 14, 2016 19:51

  Sorry, my bad I realize it what's happened. I created a Local Package with the same name that the remote package (created from the WHMCS interface) and in the Local Package the Subdomanins where setted at "0". But because both have the same name, and CPANEL doesn't show any alert, I missed it. It's solved. Thank you !.

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  cPanelMichael

  • November 14, 2016 23:04

  I'm happy to see you were able to resolve the issue. Thank you for updating us with the outcome.

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  david364

  • December 29, 2019 13:15

  In my case, I had chosen a limited "package" for an account. I used "upgrade package" to upgrade the account package so that subdomains could be created.

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