Can´t create a new Addon Domain or Redirect Domain

Pascal Racz

• November 16, 2016 07:19

Hi, since yesterday we had a problem with our Cpanel Server. If an customer want"s to add a new AddonDomain or Redirect Domain, there comes an error message: (XID 89wfvw) Es ist bereits ein DNS-Eintrag f"r "objectcrew.at" vorhanden. Sie m"ssen diesen DNS-Eintrag von allen Servern im DNS-Cluster entfernen, um fortzufahren. (XID 89wfvw) There is already a DNS entry for "objectcrew.at". You must remove this DNS entry from all servers in the DNS cluster to continue. Can somebody help me to solve the problem. Because it is on some accounts. Thanks! Pascal

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  cPanelMichael

  • November 16, 2016 12:48

  Hello, Could you open "WHM >> Edit DNS Zone" to verify if a DNS zone for that domain name already exists on the server? If not, is the server part of a DNS cluster and is that domain name added to any of the other servers in the cluster? Thanks!

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