Unable to find disk usage as a reseller

BlueSteam

• November 20, 2016 02:42

Hello, It seems the latest version of cPanel has removed the ability to see how much disk space my reseller account is using?? It used to be on the create account page but it is no longer there. I have opened a ticket with my host but they also can't find it. They say that it just seems to have been removed by cPanel in one the recent updates. Has anyone got some advice for me on how to see it? Thanks Brett

• 

  BlueSteam

  • November 22, 2016 07:44

  34 views and not one person can tell me where to find the disk usage of a reseller in the new version of cPanel?? This is very odd indeed!!!

  0
• 

  Infopro

  • November 22, 2016 08:56

  The documentation should be of some use to you: View Reseller Usage and Manage Account Status - Documentation - cPanel Documentation Have a look here: WebHost Manager "Resellers "View Reseller Usage and Manage Account Status

  0
• 

  BlueSteam

  • November 22, 2016 10:08

  The documentation is of no use. That's why I started the thread. I am a reseller and not logged in as root. Either the reseller option has not been added to my account or resellers are not able to see the reseller option. What am I missing?

  0
• 

  BlueSteam

  • November 22, 2016 10:33

  Ok, it has been determined that my host did not enable the reseller option on my account and that is why I could not see the details.

  0
• 

  Infopro

  • November 22, 2016 10:40

  Thanks for the update.

  0

Please sign in to leave a comment.