Disable email sending capability for a spamming account

euro-space

• November 22, 2016 00:16

Hi, Executed SSH command: whmapi1 suspend_outgoing_email user=cpusername To disable sending emails for a cPanel account, which is sending out spam, but seems it doesn't work, as there's a lot of spam emails in the queue from that account. Sample log line:
---- 2016-11-22 05:57:34 1c945G-00065Y-PA <= jackson_thomas@domain.com U=cpusername P=local S=1693 id=84dca1845fee6de89f890e3b443391e5@www.domain.com T="Is your resume available?" for someusr@yahoo.com 2016-11-22 05:57:34 cwd=/home2/cpusername/public_html/components/com_contact/models/forms 4 args: /usr/sbin/sendmail -t -i -fthomas_valenzuela@domain.com ----
Username exists in /etc/outgoing_mail_suspended_users file Any suggestion how to completely disable email service for the domain? Thanks in advance.

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  SysSachin

  • November 22, 2016 08:27

  Hi,

  -11-22 05:57:34 cwd=/home2/cpusername/public_html/components/com_contact/models/forms

  
  The spam mail sending from above path using mail script. You have to disabled php mail function for the account by creating custom php.ini file

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  euro-space

  • November 22, 2016 16:15

  Thanks for the suggestion, yeah this is an alternative way, however it is also interesting why above cPAnel API command doesn't do its job. Any thoughts from cPanel staff please? Cheers.

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  cPanelMichael

  • November 23, 2016 21:10

  Hello, Could you let us know which PHP handler is configured on the system? Is "Prevent "nobody" from sending mail" enabled in "WHM >> Tweak Settings"? Thank you.

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  danielpmc

  • November 25, 2016 09:13

  Hello euro-space, Is there a reason for keeping this account active? If you know it definitely is spam, why not delete the account before it gets your server IPs blacklisted? You owe nothing to an account holder who is proven to be, and repeatedly, negatively affecting others. Just my opinion.

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