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Relay Problem / Spam

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4 comments

  • teknom
    here is another track delivery log with success
    Event:success User: domainuser Domain: mydomain.com Sender: play@domain.org Sent Time: Nov 24, 2016 3:09:15 PM Sender Host: 170-231-226-19.static.example.com.br Sender IP: 170.231.xxx.x Authentication: dovecot_login Spam Score: 0 Recipient: someusr@domain.pl Delivery User: -system- Delivery Domain: Delivered To: >play24@example.org Router: check_mail_permissions Transport: address_reply Out Time: Nov 24, 2016 3:09:15 PM ID: 1c9sqS-0005ku-9f Delivery Host: localhost Delivery IP: 127.0.0.1 Size: 30.92 KB Result: Accepted
    how this is possible, the guy sends mail with different domain mail from my mail server?
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  • cPanelMichael
    i changed 3 times for this user password but spams still coming.

    Hello, Have you changed both the email account password, and the password to the cPanel account username? Thank you.
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  • teknom
    yea, i changed domain main user and mail users passwords. at the end i found the problem, one of mail users computer infected kind of crypto virus and after entering password on outlook client spams starting again. here is part of exim_mainlog
    2016-11-28 15:16:11 1cBKqw-0006To-UL <= noreply@example.it H=(8.27.123.27) [8.27.123.27]:53040 P=esmtpa A=dovecot_login:user@mydomain.com S=5311 id=0FF5B4AD86527CCF13165FEBEFC267FD@sda.it T="si dispone di una spedizione" for stefano@domain.com 2016-11-28 15:16:11 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1cBKqw-0006To-UL 2016-11-28 15:16:11 1cBKqw-0006To-UL ** stefano@domain.com R=enforce_mail_permissions: Domain mydomain.com has exceeded the max defers and failures per hour (25/25 (27%)) allowed. Message discarded.
    in this situation, attacker obtained my mail users password, and authenticate with his credentials to mail server then start spamming with different mail address as sender. how can i block this? sending mail as different sender accessed with user@mydomain.com[/EMAIL]
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  • cPanelMichael
    Hello, In cases where authentication is obtained from an end-user through a virus/trojan, you'd want to rely on the settings on the system to prevent email abuse. You can find them documented at: How to Prevent Email Abuse - cPanel Knowledge Base - cPanel Documentation How to Prevent Spam with Mail Limiting Features - cPanel Knowledge Base - cPanel Documentation You may also want to use a firewall management application such as CSF, which includes an email relay tracking feature that you can configure to notify you when accounts send a set number of emails: ConfigServer Security & Firewall (csf) Thank you.
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