cannot send email

samerhost

• November 28, 2016 08:57

hi, after whm update, can not sending email from any domain using roundcube, squirralmail and horde, I get authentication faild error, after some search I changed the file /usr/local/cpanel/base/3rdparty/roundcube/config/main.inc.php as following /////$rcmail_config['smtp_user"> = '%u'; $rcmail_config['smtp_user"> = ''; now I get a new error message at roundcube: SMTP Error (451): Failed to add recipient "*****@gmail.com" (Temporary local problem - please try later). this is the log of exim /var/log/exim/main.log: 2016-11-28 09:55:04 remote host address is the local host: mydomain.com (while verifying from host localhost (****) [127.0.0.1]) 2016-11-28 09:55:04 H=localhost (****) [127.0.0.1] sender verify defer for : remote host address is the local host 2016-11-28 09:55:04 H=localhost (****) [127.0.0.1] F= temporarily rejected RCPT <****@gmail.com>: Could not complete sender verify thanks

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  cPanelMichael

  • November 28, 2016 18:47

  Hello, I suggest reverting the custom change you made to the Roundcube configuration. Check to see if the domain name exists in the /etc/remotedomains file. If so, and if email is hosted locally, browse to "WHM >> Edit DNS Zone" and ensure "Local Mail Exchanger" is selected under the "Email Routing" section. Thank you.

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