Copy an Account From Another Server With an Account Password

James77

• November 27, 2016 06:51

Dear, I have a new VPS server and try to transfer from the first WHM to the other WHM. When I go to: "Copy an Account From Another Server With an Account Password" And I ad the old account IP, name and password. It's seems not to work?? Nothing went transfered? How come? It's from both cPanel servers. What to do ? Thank you, Dave

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  cPanelMichael

  • November 28, 2016 19:04

  Hello, Do you have root access to both systems? If so, please use: "WHM >> Transfers >> Transfer Tool" Otherwise, if you don't have root access to the source server, let us know the output to /usr/local/cpanel/logs/error_log on the destination server when attempting to copy the account using the account password. Thank you.

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