Optimize Website error

Hedloff

• December 06, 2016 03:02

Hello, We have a customer trying to enable optimize website trough cPanel, but getting error: An error was encountered while attempting to apply the specified options. OptimizeWS::optimizews(all,text/html text/plain text/xml) failed: (XID kmxqs9) Must be list context (Cpanel::OrDie::convert_die_to_multi_return)! Anyone seen this before and how can we fix this?

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  Hedloff

  • December 06, 2016 08:05

  I tried to disable it and got: Website optimization preferences updated. Content compression is now disabled. Then I enabled it again: Website optimization preferences updated. Content compression is now enabled. Content compression is now enabled for all content. But if I try to enable it again I get the error message. So I would really like cPanel to retur another message/warning then the above. Maybee something like this: Already enabled and active!

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  cPanelMichael

  • December 07, 2016 13:48

  Hello @Hedloff, Could you let us know which version of cPanel is installed on this system? You can check with this command:
  cat /usr/local/cpanel/version
  The reason I ask is because the issue you have reported seems similar to a bug that was fixed in cPanel version 60.0.26: Fixed case CPANEL-9820: Avoid failure message when saving in Optimize Website. I look forward to your response. Thank you.

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