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autossl certs - not verifying for external sites, but fine in browser?

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  • cPanelMichael
    My question is... why are the autossl certs failing their verification? The certs show perfectly fine in all browsers with no errors so why would this happen with our order processor? Is this because they are DV certs or is there some other underlying reason for this? In the meantime our order processor has essentially 'whitelisted' us so the cert verification is bypassed and our api scripts work with ssl/https, but I would really like to try and figure this out more.

    Hello, It's possible that specific company does not accept domain-validated SSL certificates, however there's no way to know for sure without receiving confirmation from their administration team. I recommend reaching out to them again to have them review one of the certificates and determine why it fails to meet their qualifications. Thank you.
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