Contact Manager Bug?

IanD

• December 13, 2016 11:14

Is anyone else experiencing difficulty in Contact Manager > Notifications with the form submission erasing input? My notification preferences appear to have been wiped a few days back and I am currently not able to save any check boxes. Wondering if it's a cPanel bug or a local issue. I am running V60 build 28. Cheers

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  cPanelMichael

  • December 13, 2016 19:25

  Hello, Could you let us know of any specific output to /usr/local/cpanel/logs/error_log when attempting to make changes to your notification preferences? Also, check to see if the following files exists with root ownership and 0600 permissions: /var/cpanel/icontact_event_importance.json Thank you.

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  IanD

  • December 13, 2016 22:45

  Hi Michael There is nothing relating to this in the error log, and I have checked that file which is as you suggest - owned by root with 600 permissions. Cheers

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  cPanelMichael

  • December 14, 2016 13:24

  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  IanD

  • December 15, 2016 10:44

  Thanks, I have opened ticket #8061819

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  IanD

  • December 15, 2016 11:43

  This turned out to be a PICNIC error o_O

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