problem in subdomains

morteza3245

• December 15, 2016 14:50

Hello few of my subdomains not work please see this screenshot: [Removed] just same orange work fine, others not work, itself is orange... corrupted subdomain is: Removed fine subdomain is: [Removed] kindly please tell me how i can help. thanks.

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  cPanelMichael

  • December 15, 2016 20:05

  Hello, Could you let us know what happens when attempting to open the subdomain? Can you verify it resolves to the correct IP address from your system? Please ensure to not post links to the actual subdomain, and attach any images directly to the thread. Thanks!

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  morteza3245

  • December 15, 2016 20:27

  my subdomains show me local ip but one of them is fine and load correct, also i not see any different on them in config

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  cPanelMichael

  • December 18, 2016 17:19

  Could you open a support ticket using the link in my signature so we can take a closer look and see what's happening? You can post the ticket number here and we will update this thread with the outcome. Thanks!

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