Generate cPanel signed cert for my server hostname

jeffcan

• December 15, 2016 13:25

Hello there, SSL cert on my cPanel hostname (e.g: server.mydomain.com) has expired. How can I generate cPanel CA signed cert for my cpanel's hostname? (WHM, cpanel login URL, etc.) I can see that I can generate certs for all of my domains via "autoSSL" feature but I haven't been able to find a way to generate certificate for my cPanel hostname (WHM URL, etc.) Please advise

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  dalem

  • December 15, 2016 18:41

  it should be installing a new one during a cpanel update else you can run it manaully /usr/local/cpanel/bin/checkallsslcerts

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  cPanelMichael

  • December 15, 2016 19:26

  Hello, Check to see if touch files exist on the system that will prevent the AutoSSL hostname certificate generation:
  ls /var/cpanel/ssl/disable_auto_hostname_certificate /var/cpanel/ssl/disable_service_certificate_management
  If so, you can remove those files and then run the "/usr/local/cpanel/bin/checkallsslcerts" command again. Thank you.

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  jeffcan

  • December 16, 2016 06:16

  Hello @dalem and @cPanelMichael Thanks for your input. [LIST]

  I don't have disable_auto_hostname_certificate nor disable_service_certificate_management files at all

  I've ran /usr/local/cpanel/bin/checkallsslcerts but it didn't generate a new certificate (been 1+ hr)

  My hostname resolves to my IP address. Note: I have a self-signed cert at this moment. Please help me to troubleshoot this further.

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  anushkumar

  • December 16, 2016 12:41

  jeffcan, Which version of Cpanel are you running on that server?

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  jeffcan

  • December 16, 2016 15:13

  Hello @anushkumar I am running WHM 60.0 (build 28) on CLOUDLINUX 6.8 x86_64 standard Any other suggestion would be highly appreciated.

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  cPanelMichael

  • December 18, 2016 17:26

  Hello @jeffcan, Browse to "WHM >> Manage AutoSSL" and review the most recent log under the "Logs" tab. Could you let us know the output for the server's hostname certificate request? Thank you.

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  jeffcan

  • December 19, 2016 03:52

  Hello Michael, I didn't see any logs related to my hostname. It's full of stuff related to all other domains.

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  cPanelMichael

  • December 19, 2016 14:22

  Would you mind opening a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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