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SpamAssassin not marking as spam

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5 comments

  • cPanelMichael
    Content analysis details: (0.2 points, 5.0 required)

    Hello, This suggests the message is not meeting the required 5.0 score. You may want to browse to WHM Home >> Service Configuration >> Exim Configuration Manager >> Basic Editor and ensure the following options are enabled under the Apache SpamAssassin Options tab: Enable KAM Apache SpamAssassin" ruleset Enable the Apache SpamAssassin" ruleset that cPanel uses on cpanel.net If so, you may want to setup a filter that blocks that specific message, as it's possible that SpamAssassin won't detect all SPAM messages in every case. You can send a GTUBE test message to verify SpamAssassin is working via the instructions at: SpamAssassin: The GTUBE Thank you.
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  • jfreak53
    Yes, those are both on already. Problem is it's not just that one single email, it's a couple thousand a day that spamassassin is missing. I also don't have it set at 5.0, please read the top of my post, I have it at 2.0, meaning something should trip it.
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  • jfreak53
    I have also sent the GTUBE email, it never gets delivered so spamassassin is catching something, just not the 2k+ a day of real spam.
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  • jfreak53
    Here are my settings for this user as well: - Removed - - Removed -
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  • cPanelMichael
    Hello, Feel free to open a support ticket using the link in my signature so we can take a closer look and see what's happening. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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