Removing subdomain problem

Gojko

• December 26, 2016 06:19

Addon domain: sub.addon.net Main domain of account: sub.main.net sub.main.net don't exist that subdomain is created for addon domain not for main domain of account. I tried to remove subdomain of addon domain and got this:
There was a problem removing the subdomain "sub.addon.net". Failed to lookup the domain owner of the domain "sub.main.net" at /usr/local/cpanel/Cpanel/PHP/Config.pm line 167. Cpanel::PHP::Config::_get_php_config_for_domain("sub.main.net") called at /usr/local/cpanel/Cpanel/PHP/Config.pm line 130 Cpanel::PHP::Config::get_php_config_for_domains(ARRAY(0x2ca6a00)) called at /usr/local/cpanel/Cpanel/PHPFPM.pm line 851 Cpanel::PHPFPM::_removedomain("sub.main.net") called at /usr/local/cpanel/Cpanel/Sub.pm line 391 Cpanel::Sub::delsubdomain(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, __CPANEL_HIDDEN__, 0) called at bin/admin/Cpanel/domain.pl line 223 main::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 76 eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71 Try::Tiny::try(CODE(0x2a9c578), Try::Tiny::Catch=REF(0x18fefe0)) called at bin/admin/Cpanel/domain.pl line 227

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  Infopro

  • December 27, 2016 11:40

  sub.main.net don't exist that subdomain is created for addon domain not for main domain of account.

  
  What does this mean exactly?

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  Gojko

  • December 27, 2016 12:19

  That mean i didn't create sub.maindomain.net, i created sub.addondomain.net. Because i don't know why cPanel looking for domain owner of
  Failed to lookup the domain owner of the domain "sub.main.net"
  it should be looking for domain owner sub.addondomain.net

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  Infopro

  • December 28, 2016 15:16

  From your first post:

  Main domain of account: sub.main.net

  
  By this you mean you created a cPanel account using a subdomain, and then added an addon domain to it, which is a subdomain?

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  Gojko

  • December 28, 2016 22:24

  No. i said that because of error above. Also i said that subdomain don't exist you don't read me carefully.

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  cPanelMichael

  • January 20, 2017 12:21

  Hello, Feel free to open a support ticket using the link in my signature so we can take a closer look and see what's happening. You can post the ticket number here so we can update this thread with the outcome. Thank you.

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