Skip to main content

Interlace handling should be turned on warning

Comments

8 comments

  • Spork Schivago
    Well, it's been a few days since I've posted and I haven't gotten any responses. Does anyone else experience the same issue? Anyone who runs CentOS 7? I'd like to see if it's something with my system or if it's something with all CentOS 7 systems. Thanks!
    0
  • cPanelMichael
    Hello, I'm unable to reproduce this issue on a test system using CentOS 7. Are you able to reproduce the issue when manually running the /usr/local/cpanel/bin/sprite_generator command? If so, please open a support ticket using the link in my signature and we can take a closer look. You can post the ticket number here and we will update this thread with the outcome. Thank you.
    0
  • Spork Schivago
    Hello, I'm unable to reproduce this issue on a test system using CentOS 7. Are you able to reproduce the issue when manually running the /usr/local/cpanel/bin/sprite_generator command? If so, please open a support ticket using the link in my signature and we can take a closer look. You can post the ticket number here and we will update this thread with the outcome. Thank you.

    Yes, manually running /usr/local/cpanel/bin/sprite_generator produces the commands. Can I open a support ticket with cPanel instead of BuycPanel.com? I don't really like their support and prefer to use your support. I don't mind the extra wait time. Thanks!
    0
  • Spork Schivago
    A small update as well, when I run /usr/local/cpanel/bin/sprite_generator --verbose, I seem to see the message with those dang Attracta image files (like /usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_seoforresellers.png). The Attracta was some free plugin that came with the cPanel license from BuycPanel.com. I don't even use it. Perhaps I should just remove it? I do feel like I shouldn't be seeing this message though, even though the png's are from Attracta. Should I still open the ticket? Thanks!
    0
  • cPanelMichael
    Hello, Could you verify if the issue persists now that the Attracta plugin has been removed, per your other thread? Thanks!
    0
  • Spork Schivago
    The issue still persists after running their commands. So I run:
    root@franklin:[/etc]# cd / root@franklin:[/]# find -iname attracta* ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_seotools.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_getingoogle.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_realreviews.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_linkbuilding.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_increasewebsitetraffic.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_seotips.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_seoforresellers.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_one-clicksitemap.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_googlewebsiteservices.png ./usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_rankingcheck.png ./usr/local/cpanel/whostmgr/docroot/themes/x/icons/attracta.png ./usr/local/cpanel/whostmgr/docroot/templates/software_components/attracta.tmpl ./usr/local/cpanel/bin/attractaadmin.conf ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_seotools.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_getingoogle.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_realreviews.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_linkbuilding.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_increasewebsitetraffic.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_seotips.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_seoforresellers.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_one-clicksitemap.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_googlewebsiteservices.png ./home/virtfs//usr/local/cpanel/base/frontend/paper_lantern/styled/basic/icons/attracta_rankingcheck.png ./home/virtfs//usr/local/cpanel/whostmgr/docroot/themes/x/icons/attracta.png ./home/virtfs//usr/local/cpanel/whostmgr/docroot/templates/software_components/attracta.tmpl ./home/virtfs//usr/local/cpanel/bin/attractaadmin.conf ./home/virtfs//var/cpanel/template_compiles/usr/local/cpanel/base/frontend/paper_lantern/attracta ./home/virtfs//var/cpanel/template_compiles/usr/local/cpanel/whostmgr/docroot/templates/software_components/attracta.tmpl ./var/cpanel/template_compiles/usr/local/cpanel/base/frontend/paper_lantern/attracta ./var/cpanel/template_compiles/usr/local/cpanel/whostmgr/docroot/templates/software_components/attracta.tmpl
    To me, this says they didn't know about the other files that were still left over. These are only attracta files that start with the word attracta. What else might be there from them that doesn't start with attracta I wonder? For the /home/virtfs, should I delete those files or just delete the files from the other directories, and then they'll automatically get removed from the /home/virtfs directory? Thanks!
    0
  • Spork Schivago
    Attracta wanted all the information I could provide. They plan on upgrading their uninstallation script, to make it more EasyApache 4 friendly. I offered to run the generate_sprites --verbose command, and share the output with them. They wanted it so I shared it with them. I believe they don't work on the weekends, so I probably won't hear back from them until Monday or so. Hopefully, their new script will remove the remaining remanence. From the sounds of it, they might just not have been aware that their script wasn't properly removing everything. So far, their support has been wonderful. They respond very quick like and even though I'm getting rid of their plugin, they really seem to care and want to help. Thanks!
    0
  • Spork Schivago
    This problem is now solved, in a kinda unofficial way. Attracta told me to remove the files manually at this time while they continue to work on fixing their uninstallation script. Manually removing the PNG files fixed the interlace warning message. Thanks!
    0

Please sign in to leave a comment.