Force forwarding of old mail

krembo99

• January 01, 2017 18:07

Due to a wrong and faulty migration process, We now have some accounts that presumably have old mails that were not correctly forwarded ( by existing forwarders ) ... Is there a way to force the forwarders to deliver mails that were received by the mailbox 2 or 3 months ago, but keep the original data ( like sent from, date ) ? What exactly is the time span in which the forwarder tried to push an incoming mail ? To better illustrate my question : Scenario I

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• Assume a mail account mail@account.tld, with a functioning forwarder setup to mail@googleaccount.com.
• This account, during a migration process, is setup correctly, but the forwarder is faulty or not setup ....
• The account continue to receive and send mail correctly, but the forwarder is not working .
• After some time period ( 2 - 3 month ) the problem is detected .
• Now potentially ( not known ) we have a the mail@account.tld full with ( pseudo new ) mails that were not forwarded to mail@googleaccount.com.

Scenario II

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• Assume a mail account mail@account.tld, without forwarding.
• After a period of time the the client wants to set a forwarding and forward all the (new - unread ) mails to a new account mail@googleaccount.com .

Both scenarios are similar and the question is - Is there a method ( script, function, feature ) to force the mailbox to forward the unread mail, as is, but in a much later date ??

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  Infopro

  • January 02, 2017 09:30

  Assuming the mail is no longer in the mail queue, no. You'd have to resend them from the inbox they ended up in.

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  krembo99

  • January 03, 2017 00:03

  Ok.. Thanks for the quick reply . So now i have other 2 questions :

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  • How can i check / verify the queue ? Where is it stored ( file ? Db ? )
  • Is it possible to manually ( or script ) modify the queue or force it ?

  I would rather forward the whole box again, even if it results in duplicates, than having some mails not forwarded.. Those are client mailboxes .. Not mine - and there are maybe 70 of them - so manually accessing each one is not really a viable option.

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  Infopro

  • January 03, 2017 07:27

  You can find the Mail Queue Manager here: WebHost Manager "Email "Mail Queue Manager

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  krembo99

  • January 06, 2017 00:13

  Is there any way to (manually ) see per account queue from a cpanel account / Ftp / file manager / ssh, and not from the whm ui ? Where exactly does it resides on the system ? Is the queue a file ? A collection of files ? A folder ? Db entry ?

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  Infopro

  • January 06, 2017 01:58

  There is no way to view mail queue per account that I'm aware of. If this is empty: WebHost Manager "Email "Mail Queue Manager There is no mail in queue. Please feel free to open a ticket for more specific assistance with this to get it resolved.

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