Nameserver is not authoritative

digu91

• January 02, 2017 12:31

Hi, i use custom ns for my site, they are ns1.example.com pointed to 143.95.xxx.xxx an ns2.example.com pointed to 143.95.xxx.xxx, this configuration was done one week ago, but at this time my site don't work, in leafdns say this: "Nameserver is not authoritative for example.com." Someone know if must be use an special configuration or done anything more? Thanks!

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  cPanelMichael

  • January 03, 2017 20:54

  Hello, Could you verify if the domain name is created as part of a cPanel account? Did you also register/create the name servers at your registrar? There's a guide here you can review to ensure you followed the correct instructions: How to Set Up Nameservers in a cPanel Environment - cPanel Knowledge Base - cPanel Documentation Thank you.

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