The backup process completed, but 6 errors occurred

ttremain

• January 07, 2017 05:34

As of a couple days ago, the cPanel backup is trying to backup 6 databases that are no longer on the server. The backup process encountered the following errors: sap_mah[2017-01-07 02:23:15 -0800] sap_mah: mysqldump: Got error: 1049: Unknown database 'sap_mah' when selecting the database (and 5 other databases in the same account) Where is the backup script getting this list? Please advise.

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  cPanelMichael

  • January 09, 2017 19:18

  Hello, Do directories for these databases exist under the /var/lib/mysql directory? Thank you.

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  ttremain

  • January 09, 2017 20:26

  Do directories for these databases exist under the /var/lib/mysql directory?

  
  The directories do not exist.

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  24x7server

  • January 10, 2017 04:03

  Hi, Can you confirm if there is'nt any entry for these databases in the cPanel account of the user? Can you try executing the backup for this particular account manually again to see it fetches the database when doing it manually?

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  SysSachin

  • January 10, 2017 05:38

  Hello,

  sap_mah[2017-01-07 02:23:15 -0800] sap_mah: mysqldump: Got error: 1049: Unknown database 'sap_mah' when selecting the database

  
  It seems that there is directory "sap_mah" under the /var/lib/mysql directory or added that directory name in MySQL backup script. Please make sure if there is not added any script in the cron You have to check through command line using below command
  crontab -e
  

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  ttremain

  • January 10, 2017 09:23

  Can you confirm if there is'nt any entry for these databases in the cPanel account of the user? Can you try executing the backup for this particular account manually again to see it fetches the database when doing it manually?

  
  I can confirm this. I even created the databases through cPanel, then removed them again to see if something residual, might get cleaned up.

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  cPanelMichael

  • January 11, 2017 18:30

  I can confirm this. I even created the databases through cPanel, then removed them again to see if something residual, might get cleaned up.

  
  Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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