filtered emails duplicated

Pyroguy

• January 10, 2017 11:33

Good day to the experts! I own a domain and have a handful of users. When creating a filter, I frequently end up with duplicate emails. The filter will trigger and should move the email to a "garbage" folder. It will frequently do this but will often leave the original email in the inbox. I've spoken to my ISP about this but he said it could be a syntax issue. The filters are pretty simple. I've starting using some very basic Regex and am seeing the same results. Anyone have any ideas/suggestions? Thank you in advance.

• 

  cPanelMichael

  • January 10, 2017 16:45

  Hello, Could you attach the filter rules as a image instead of a PDF file? Thank you.

  0
• 

  Pyroguy

  • January 10, 2017 17:37

  Hello, Could you attach the filter rules as a image instead of a PDF file? Thank you.

  
  Here is an image of the rules. Sorry. I thought PDF would be sufficient. If there is an easy way to grab a few filters as test, please let me know.

  0
• 

  cPanelMichael

  • January 20, 2017 14:11

  Hello, Do multiple filter rules exist under the account as global filter rules or individual email filter rules? If so, you may want to add an additional "Stop Processing Rules" action to these filter rules to avoid multiple filters applied to the same message. You may also find this document helpful: How to Configure Mail Filters - cPanel Knowledge Base - cPanel Documentation Thank you.

  0
• 

  Pyroguy

  • January 20, 2017 14:42

  Hello, Do multiple filter rules exist under the account as global filter rules or individual email filter rules? If so, you may want to add an additional "Stop Processing Rules" action to these filter rules to avoid multiple filters applied to the same message. You may also find this document helpful:

  0
• 

  Pyroguy

  • January 20, 2017 14:47

  and the "How to configure Multi Filters" link was really helpful! Thanks

  0

Please sign in to leave a comment.