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Extract a file with cyrillic filenames in it

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6 comments

  • cPanelMichael
    Hello, Could you verify which version of cPanel is installed on this system? Internal case CPANEL-6199 should have resolved this issue in cPanel version 60: Fixed case CPANEL-6199: Extract ZIPped Unicode filenames in File Manager. Thank you.
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  • shtarkel
    Thank you, Michael! :) The version is 56.
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  • cPanelMichael
    Hello, You'll notice the issue is resolved once you've updated the system to cPanel version 60 or newer. Let us know if you have any questions about the update process. Thanks!
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  • vikelidiskostas
    Hello, I have the same issue with a .zip archive that contain files with Greek characters. I have tried to extract this file in 3 different servers (all of them WHM 62.0 build 16) and all the characters of the extracted files are replaced with a question mark (e.g ????? ??????.txt.txt). I noticed that this happens only when the archive is created in windows. Zip files created under linux are extracted with no problem in their filenames.
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  • vikelidiskostas
    Any update on this? Can you confirm that its a bug?
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  • cPanelMichael
    Hello @vikelidiskostas, There's no open case related to the issue you have reported. Could you open a support ticket using the link in my signature so we can take a closer look at the archive you are reproducing the issue with and determine if a new internal case is necessary? You can post the ticket number here so we can update this thread with the outcome. Thank you.
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