System failed to find an owner for domain hostname

Reiyad

• January 20, 2017 11:34

Hello, I am trying to install SSL for my website, however I am facing real issues, every time I try to install the certificate it keeps saying "The system failed to find an owner for 'server.mydomain.com' " The question in short is how do I fix this? I ran /scripts/updateuserdomains and I didn't get any errors. Plus will server.mydomain.com match mydomain.com if the certificate is installed using the hostname? I actually have more more problems but I will open another thread for the other problems I have. Thanks in advance, your help is appreciated!

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  cPanelMichael

  • January 23, 2017 19:40

  Hello, Could you verify the hostname of the server isn't added as a domain name to any existing accounts on the system as either the account's primary domain name, or as a subdomain, addon domain, or alias? Thank you.

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