Auto SSL Failed Domain Control Validation

batgranny

• January 26, 2017 03:49

Hi, I've just started to use Auto SSL and Let's Encrypt and have found it to fail validation for a lot of our domains:
ARN The domain "domain.com" has failed domain control validation (The system queried for a temporary file at "http://domain.com/714829.BIN_AUTOSSL_CHECK_PL__.EH0ccfeMXVV_02jq.tmp">DNS or web server misconfiguration may exist.). at bin/autossl_check.pl line 449.
I have a sneaking suspicion that this may be because we edit the web root to be a folder in /home/[user] other than public_html. Is this likely? If not what troubleshooting can I do to resolve this?

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  cPanelMichael

  • January 26, 2017 15:36

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look and see why the validation is failing? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  batgranny

  • January 30, 2017 14:37

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look and see why the validation is failing? You can post the ticket number here so we can update this thread with the outcome. Thank you.

  
  I've opened ticket number 8176885

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  cPanelMichael

  • February 02, 2017 15:45

  Hello, To update, it looks like this was the result of an unsupported custom document root configuration. Thank you.

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  UmbrellaIT

  • February 10, 2017 07:33

  Yes, AutoSSL is broken after last update (WHM 62.0 (build 10), it looks like the script is checking a different URL than before. it used to check /.well-known, now it's checking random string(file) ?, when did that change took place ?
  href="https://www.example.com/UR6Q8141PNK...V1542XHQ2ZVL0QT6CEL2FHJIUQMKIBJ1G02FR7G5TQBGS">https://www.example.com/UR6QS8141PK...V1542XHQ2ZVL0QT6CEL2FJIUQMKIBJ1G02FR7G5STQBGS", which was redirected from "http://example.com/UR6QS8141PNKQ5SK...V1542XHQ2ZVL0QT6CEL2FHJIUQMIBJ1G02FR7G5STQBGS". The web server responded with the following error: 404 (Not Found). A DNS or web server misconfiguration may exist. at bin/autossl_check.pl line 562. 12:20:22 AM WARN The domain "www.example.com" failed domain control validation: The system queried for a temporary file at "
can anyone help ?

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  UmbrellaIT

  • February 11, 2017 05:42

  Yes, AutoSSL is broken after last update (WHM 62.0 (build 10), it looks like the script is checking a different URL than before. it used to check /.well-known, now it's checking random string(file) ?, when did that change took place ?
  href="https://www.example.com/UR6Q8141PNK...V1542XHQ2ZVL0QT6CEL2FHJIUQMKIBJ1G02FR7G5TQBGS">https://www.example.com/UR6QS8141PK...V1542XHQ2ZVL0QT6CEL2FJIUQMKIBJ1G02FR7G5STQBGS", which was redirected from "http://example.com/UR6QS8141PNKQ5SK...V1542XHQ2ZVL0QT6CEL2FHJIUQMIBJ1G02FR7G5STQBGS". The web server responded with the following error: 404 (Not Found). A DNS or web server misconfiguration may exist. at bin/autossl_check.pl line 562. 12:20:22 AM WARN The domain "www.example.com" failed domain control validation: The system queried for a temporary file at "
can anyone help ?

  
  we were able to fix this by running
  yum update cpanel-letsencrypt
  

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  Infopro

  • February 11, 2017 08:43

  Thanks for updating the thread. :)

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