cPanel AutoSSL Expire Time

mahdy_sharifi

• January 27, 2017 00:37

Is Cpanel-auto-ssl expire in limited time ? I use Cpanel-SSL for some user, But I see Expire time in WHM . all them expire on 2/3/17 . Please guide .

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  cPanelMichael

  • January 27, 2017 17:01

  Hello, Per our > Manage AutoSSL"? Thank you.

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  mahdy_sharifi

  • January 31, 2017 06:12

  Error attached :
  5:22:14 AM ERROR AutoSSL failed to request an SSL certificate for "xxxx.com" because of an error: Cpanel::Exception::cPStoreError/(XID 2ujg6e) The cPanel Store returned an error (X::AuthenticationFailure) in response to the request "POST ssl/certificate/free": Unauthorized at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 77. Cpanel::Exception::create("cPStoreError", HASH(0x47f2c48)) called at /usr/local/cpanel/Cpanel/cPStore.pm line 231 Cpanel::cPStore::__ANON__(Cpanel::Exception::HTTP::Server=HASH(0x47936f8)) called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 103 Try::Tiny::try(CODE(0x471f1c8), Try::Tiny::Catch=REF(0x4763848)) called at /usr/local/cpanel/Cpanel/cPStore.pm line 239 Cpanel::cPStore::_request(Cpanel::cPStore::LicenseAuthn=HASH(0x4796b08), "post", "ssl/certificate/free", "item_params", HASH(0x46a0918)) called at /usr/local/cpanel/Cpanel/cPStore.pm line 178 Cpanel::cPStore::post(Cpanel::cPStore::LicenseAuthn=HASH(0x4796b08), "ssl/certificate/free", "item_params", HASH(0x46a0918)) called at /usr/local/cpanel/Cpanel/SSL/Auto/Provider/cPanel.pm line 169 Cpanel::SSL::Auto::Provider::cPanel::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 80 eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71 Try::Tiny::try(CODE(0x4768f50), Try::Tiny::Catch=REF(0x474b438)) called at /usr/local/cpanel/Cpanel/SSL/Auto/Provider/cPanel.pm line 214 Cpanel::SSL::Auto::Provider::cPanel::renew_ssl_for_vhosts(Cpanel::SSL::Auto::Provider::cPanel=HASH(0x34d2cd0), "krdgsmc", "xxxx.com", ARRAY(0x47c3610)) called at bin/autossl_check.pl line 258 bin::autossl_check::__ANON__() called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 80 eval {...} called at /usr/local/cpanel/3rdparty/perl/522/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71 Try::Tiny::try(CODE(0x47c3d18), Try::Tiny::Catch=REF(0x392f010)) called at bin/autossl_check.pl line 265 bin::autossl_check::__ANON__() called at /usr/local/cpanel/Cpanel/PIDFile.pm line 101 Cpanel::PIDFile::do("Cpanel::PIDFile", "/var/cpanel/autossl_check.pid", CODE(0x34d2eb0)) called at bin/autossl_check.pl line 286 bin::autossl_check::_run_maybe_captured("--all") called at bin/autossl_check.pl line 108 bin::autossl_check::__ANON__() called at /usr/local/cpanel/Cpanel/CaptureFH.pm line 50 Cpanel::CaptureFH::do_with_output_captured_to_path_if_non_tty("/usr/local/cpanel/logs/error_log", CODE(0x34a91d8)) called at bin/autossl_check.pl line 109 bin::autossl_check::run("--all") called at bin/autossl_check.pl line 77
  

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  cPanelMichael

  • February 01, 2017 18:40

  Hello, Could you verify if the cPanel license is valid on this system? You can check this with the following command:
  /usr/local/cpanel/cpkeyclt
  Thank you.

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  mahdy_sharifi

  • February 03, 2017 05:36

  yes ... thats OK . Is it related license ?

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  cPanelMichael

  • February 03, 2017 17:27

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look to see why it's failing? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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