Awstats shows hosts not in raw access logs

galbaras

• January 31, 2017 17:28

In the past 3 months, I had a bandwidth usage increase, so I checked the list of hosts in Awstats and it showed the following at the top: broadband.actcorp.in (resolves to 208.91.197.205), sjn.httpint.globe.com.ph and tlc.httpint.globe.com.ph (cannot be resolved!). My hosting support and I suspect image hotlinking, so these hosts could appear either in the IP field or the referrer field of the respective access log, but I cannot find them by IP or name. How is it possible for Awstats to record many visits from a host and hundreds of megabytes of bandwidth without a match in the access log? Also, cPanel documentation claims that the cPanel/WHM bandwidth count is more accurate, and lower, than that reported by "log processing" programs, like Awstats, but I see the opposite, with the bandwidth count at 87GB (HTTP only) and Awstats only showing 82GB.

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  cPanelMichael

  • February 01, 2017 15:07

  Hello, Could you verify which specific access log you are checking, and confirm the access logs include data for the time period utilized by Awstats in that bandwidth output? Thank you.

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  galbaras

  • February 01, 2017 23:16

  I checked the archived log for January, which covers the entire month, so yes, confirmed.

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  cPanelMichael

  • February 03, 2017 17:31

  Hello, Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome. Thank you.

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  galbaras

  • February 04, 2017 07:10

  Alas, I'm on a shared server that I do not own. I'll see if my hosting provide will help.

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