Update Preferences - Error loading the TIERS.json file

PCZero

• January 30, 2017 18:18

I just upgraded to 62.0 build 7. When I go to Home - Server Configuration - Update Preferences I get the following error. How do I fix this? "There was an error loading the TIERS.json file. The system will default to cPanel & WHM version 62 for Long-Term Support (LTS)"

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  cPanelMichael

  • January 31, 2017 15:01

  Hello @PCZero, Internal case CPANEL-10983 will address the invalid warnings related to LTS and the TIERS.json file when browsing to WHM Home > Server Configuration > Update Preferences. I'll update this thread again once the resolution is published. Thank you.

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  Infopro

  • January 31, 2017 17:32

  Looks like this just pushed to EDGE: Fixed case CPANEL-10983: Remove invalid LTS warnings.

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