Autossl failed installing ssl for hostname

akshayvaji

• January 30, 2017 19:55

Hello, When I execute below command the server shows this error /usr/local/cpanel/bin/checkallsslcerts The system failed to acquire a signed certificate from the cPanel Store because of the following error: (XID bxpt9j) "server.hostname.com" does not resolve to any IPv4 addresses on the internet. Plz help

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  cPanelMichael

  • January 31, 2017 16:26

  Hello, Could you verify the server's hostname resolves to a valid IP address? For instance, do you control the DNS for "hostname.com" and have you setup an "A" record for "server"? Thank you.

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  acpro

  • June 23, 2017 11:14

  Hi. Just finished setting up a new server, also getting the same SSL warning when entering s2.domain.com/whm. Running /usr/local/cpanel/bin/checkallsslcerts returns "s2.domain.com" does not resolve to any IPv4 addresses on the internet. s1.domain.com -domain.com DNS - s2 A 1.2.3.4 s2.domain.com - IP - 1.2.3.4 ping s2.domain.com Response from 1.2.3.4 - OK. Where should be the problem? Thanks.

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  cPanelMichael

  • June 23, 2017 13:23

  Hello, Can you confirm the hostname resolves to the IP address when checking from a remote server? Thank you.

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  acpro

  • June 26, 2017 09:32

  Thanks for the reply @cPanelMichael
  host 1.2.3.4 4.3.2.1.in-addr.arpa domain name pointer s2.domain.com.

host s2.domain.com s2.domain.com has address 1.2.3.4

nslookup 1.2.3.4 Server: 127.0.1.1 Address: 127.0.1.1#53 Non-authoritative answer: 4.3.2.1.in-addr.arpa name = s2.domain.com. Authoritative answers can be found from: 3.2.1.in-addr.arpa nameserver = ns.something.com. ...
  It looks ok..

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  cPanelMichael

  • June 26, 2017 18:22

  Hello, Could you open a

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