Stop all email for an account

chetanmadaan

• January 31, 2017 10:31

Hi, I am having issues with a website I am hosting and it's getting infected with malware on a daily basis. I am trying to see if I can stop all outgoing email from the account. For instance, in WHM I am able to limit the number of emails per hour and rest of it gets queued. Is there a way to just stop it so that the account is not able to send any emails whatsoever and not queue them as well? Thank You, I am fine if Mod's want to move this to security category or something?

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  cPanelMichael

  • January 31, 2017 16:52

  Hello, The following WHM API 1 function is available if you'd like to suspend outgoing email for an account: WHM API 1 Functions - suspend_outgoing_email - Software Development Kit - cPanel Documentation If mail for a cPanel user's account is suspended, the system will reject their email before the mail server puts it in queue. Thank you.

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  chetanmadaan

  • January 31, 2017 16:56

  Got it... just to be clear... this isn't available through WHM and I can login to SSH and run the following command that this will do it. right?
  whmapi1 suspend_outgoing_email user=example
  and to un-suspend it would just be unsuspend_outgoing_email right?

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  cPanelMichael

  • January 31, 2017 17:24

  Hello, Yes, that is correct. I encourage you to vote and add feedback to the following feature request if you'd like to see an equivalent option added to the WHM UI: WHM Interface to manage cPanel mail account suspensions Thank you.

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  chetanmadaan

  • January 31, 2017 17:26

  Sure will do. Thanks,

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