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Slow Sites when using Transfer Tool

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5 comments

  • cPanelMichael
    Is my understanding of load and performance true based on the config I have? If so, Is that Rsync or some other utility that takes up all the resources while this is happening and doesn't care about what the load is.

    Hello, You should check the disk I/O levels to see if that's the reason for the slow performance. The following thread includes information on how to examine the potential causes of slowness or load issues: Troubleshooting high server loads on Linux servers Thank you.
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  • chetanmadaan
    Thank You... I will definitely look at that one. On a side note, I figure the account that was being moved was around 200 GB with files being 6 GB each being moved at that time... that could/may be the reason? I will post my findings (if any).
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  • cPanelMichael
    On a side note, I figure the account that was being moved was around 200 GB with files being 6 GB each being moved at that time... that could/may be the reason?

    It's possible the size and number of files could be the factor that's leading to the performance issues. You may want to consider manually transferring the larger accounts using the instructions on the following document if that turns out to be the case: How to Manually Transfer an Account Between Servers - cPanel Knowledge Base - cPanel Documentation Thank you.
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  • chetanmadaan
    Yes, Thank you. The files were just redundant backups and I was able to transfer without an issue after removing those files.
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  • chetanmadaan
    Also, a quick google search does provides that Rsync consumes lots of disk I/O... So, I am going to get off this until I have issues again with this.
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