Transfer account WHM 56.0 to WHM 62.0

Hi I want to transfer 1 account using the Home "Transfers "Transfer Tool In the new server CENTOS 6.8 x86_64 WHM 62.0 (build 10) i put the information of the VPS CENTOS 6.8 i686 virtuozzo " host WHM 56.0 (build 43) and click on FETCH ACCOUNT LIST The new server show me this error. This is because a WHM version of the VPS? How i can fix it?



(XID 76dg3w) load_perl_module cannot load 'Cpanel::Exception::ConnectionFailed': Cpanel::Exception::Timeout/(XID x85d4k) The system stopped waiting to connect to "xx.xx.x.xx" on port "xxx" after 15 seconds.
at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 77.
Cpanel::Exception::create("Timeout", "The system stopped waiting to connect to \x{e2}\x{80}\x{9c}[_1]\x{e2}\x{80}\x{9d} on port \x{e2}"..., ARRAY(0x5e87208)) called at /usr/local/cpanel/Cpanel/Exception.pm line 30
Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, __CPANEL_HIDDEN__..., ARRAY(0x5e87208)) called at /usr/local/cpanel/Cpanel/SSH/Remote.pm line 40
Cpanel::SSH::Remote::check_remote_ssh_connection("xx.xx.x.xx", xxx) called at /usr/local/cpanel/Whostmgr/API/1/SSH.pm line 37
Whostmgr::API::1::SSH::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 101
eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 92
Try::Tiny::try(CODE(0x625bc58), Try::Tiny::Catch=REF(0x625bc10)) called at /usr/local/cpanel/Whostmgr/API/1/SSH.pm line 41
Whostmgr::API::1::SSH::check_remote_ssh_connection(HASH(0x2e7a9e0), HASH(0x5de1d00), HASH(0x52705f8)) called at whostmgr/bin/xml-api.pl line 2946
whostmgr::bin::xml_api::__ANON__(HASH(0x5de1d00), HASH(0x2e7a9e0), HASH(0x52705f8), CODE(0x53aec58)) called at /usr/local/cpanel/Whostmgr/API/1/Data/Wrapper.pm line 217
Whostmgr::API::1::Data::Wrapper::__ANON__() called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 101
eval {...} called at /usr/local/cpanel/3rdparty/perl/524/lib64/perl5/cpanel_lib/Try/Tiny.pm line 92
Try::Tiny::try(CODE(0x590a388), Try::Tiny::Catch=REF(0x625bb20)) called at /usr/local/cpanel/Whostmgr/API/1/Data/Wrapper.pm line 236
Whostmgr::API::1::Data::Wrapper::execute_internal(CODE(0x51773b0), HASH(0x2e7a9e0), HASH(0x52705f8), HASH(0x530dd18), CODE(0x53aec58)) called at whostmgr/bin/xml-api.pl line 3097
whostmgr::bin::xml_api::runapp("check_remote_ssh_connection", HASH(0x52705f8), HASH(0x2e94270), 0, CODE(0x53aec58)) called at whostmgr/bin/xml-api.pl line 2879
whostmgr::bin::xml_api::script(CODE(0x53aec58), "-json", "./check_remote_ssh_connection") called at whostmgr/bin/xml-api.pl line 2833
BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Exception/ConnectionFailed.pm line 10.
Compilation failed in require at (eval 95) line 1.
BEGIN failed--compilation aborted at (eval 95) line 1.

Infopro

February 10, 2017 13:51

host WHM 56.0 (build 43)

You might want to update that server first, its a bit out of date. The system stopped waiting to connect
Are you sure the firewall is open on the new server for that port you're using?

paulitocu

February 10, 2017 14:17

You might want to update that server first, its a bit out of date.

But any risk with this update?

February 10, 2017 14:20

You are a bit out of date and I would expect it to take a little bit longer than usual to get you properly updated to the latest STABLE release, but there should be no risk that I'm aware of.

February 10, 2017 14:59

What is the command for update CPANEL?

February 10, 2017 15:07

This should get you going:
/scripts/upcp

February 10, 2017 15:21

thanks. Please you can remove the IP address and port from my post? or change to 000.000.000.00 000 Regards, Pavel

February 10, 2017 15:29

N/P, done.

Transfer account WHM 56.0 to WHM 62.0

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