Reverse DNS does not contain the hostname

Rakib Ahmed

• February 12, 2017 09:48

A website all emails goes to spam or junk folder. when i check this domain in mxtoolbox.com found a problem Test : SMTP Reverse DNS Mismatch, Reverse DNS does not contain the hostname and in this server all other website SMTP Reverse DNS is ok. when i check domain ip then i see this domain use a dedicated ip and other domains use shared ip. now please tell how i solved this problem.

• 

  Eminds

  • February 13, 2017 01:23

  Correct the Reverse DNS entry, make sure it is associated with the domain name in the issue and it has to be configured at your server provider/data center.

  0
• 

  cPanelMichael

  • February 13, 2017 16:10

  Hello, Yes, as mentioned in the previous post, contact your provider to have them setup an RDNS entry for that IP address pointing to the domain name that uses it as a dedicated IP address for sending email. Thank you.

  0
• 

  Rakib Ahmed

  • February 24, 2017 04:57

  Thanks Eminds When i add dedicated ip in reserved dns it's working fine.

  0
• 

  cPanelMichael

  • February 24, 2017 15:13

  I'm happy to see you were able to address the issue. Thank you for updating us with the outcome.

  0
• 

  Titou

  • October 23, 2019 21:50

  Hello, Yes, as mentioned in the previous post, contact your provider to have them setup an RDNS entry for that IP address pointing to the domain name that uses it as a dedicated IP address for sending email. Thank you.

  
  Hello, I'm a website owner, I checked my domain in mxtoolbox.com I found the problems as in the link bellow:

  0

Please sign in to leave a comment.