Skip to main content

WHM Service Status False fail reports?

hello-electro
Is anyone else experiencing a huge discrepancy between what Service Status is reporting and what they see when they terminal in and check service status that way? My phone is blowing up with failure reports but there is nothing actually wrong on the server. [LIST]
  • WHM 62.0 (build 10)

    • Comments

    11 comments

    Date Votes
    • cPanelMichael
      Hello, Could you let us know the recent output to /var/log/chkservd.log on this system? Thank you.
      0
    • hello-electro

      Loading services .....cpanel_php_fpm....cpanellogd....cpdavd....cpgreylistd....cphulkd....cpsrvd....crond....dnsadmin....exim....ftpd....httpd....imap....ipaliases....lmtp....mysql....named....nscd....pop....queueprocd....rsyslogd....spamd....sshd..Done [2017-02-15 13:38:03 -0500] Disk check .... / (/) [37.73%] ... /var/tmp (/var/tmp) [37.73%] ... {status:ok} ... Done [2017-02-15 13:38:03 -0500] OOM check ....Done [2017-02-15 13:38:03 -0500] Service check ....sshd [][check command:-][socket connect:N/A][fail count:3]Restarting sshd.... [notify:failed service:sshd]]...spamd [][check command:-][socket connect:N/A][fail count:3]Restarting spamd.... [notify:failed service:spamd]]...rsyslogd [[check command:+][socket connect:N/A]]...queueprocd [][check command:-][socket connect:N/A][fail count:3]Restarting queueprocd.... [notify:failed service:queueprocd]]...pop [[check command:+][socket connect:+]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [][check command:-][socket connect:N/A][fail count:3]Restarting nscd.... [notify:failed service:nscd]]...named [[check command:+][socket connect:N/A]]...mysql [][check command:-][socket connect:N/A][fail count:3]Restarting mysql.... [notify:failed service:mysql]]...mailman [[check command:N/A][socket connect:N/A]]...lmtp [[check command:+][socket connect:+]]...ipaliases [][check command:-][socket connect:N/A][fail count:3]Restarting ipaliases.... [notify:failed service:ipaliases]]...imap [[socket_service_auth:1][check command:+][socket connect:+]]...httpd [[check command:N/A][socket connect:+]]...ftpd [][check command:-][socket connect:N/A][fail count:3]Restarting ftpd.... [notify:failed service:ftpd]]...exim [][check command:-][socket connect:N/A][fail count:3]Restarting exim.... [notify:failed service:exim]]...dnsadmin [][check command:-][socket connect:N/A][fail count:3]Restarting dnsadmin.... [notify:failed service:dnsadmin]]...crond [][check command:-][socket connect:N/A][fail count:3]Restarting crond.... [notify:failed service:crond]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [][check command:-][socket connect:N/A][fail count:3]Restarting cphulkd.... [notify:failed service:cphulkd]]...cpgreylistd [][check command:-][socket connect:N/A][fail count:3]Restarting cpgreylistd.... [notify:failed service:cpgreylistd]]...cpdavd [][check command:-][socket connect:N/A][fail count:3]Restarting cpdavd.... [notify:failed service:cpdavd]]...cpanellogd [][check command:-][socket connect:N/A][fail count:3]Restarting cpanellogd.... [notify:failed service:cpanellogd]]...cpanel_php_fpm [][check command:-][socket connect:N/A][fail count:3]Restarting cpanel_php_fpm.... [notify:failed service:cpanel_php_fpm]]...Done Service Check Finished Service Check Started Loading services .....cpanel_php_fpm....cpanellogd....cpdavd....cpgreylistd....cphulkd....cpsrvd....crond....dnsadmin....exim....ftpd....httpd....imap....ipaliases....lmtp....mysql....named....nscd....pop....queueprocd....rsyslogd....spamd....sshd..Done [2017-02-15 13:43:11 -0500] Disk check .... / (/) [37.74%] ... /var/tmp (/var/tmp) [37.74%] ... {status:ok} ... Done [2017-02-15 13:43:11 -0500] OOM check ....Done [2017-02-15 13:43:11 -0500] Service check ....sshd [][check command:-][socket connect:N/A][fail count:4]Restarting sshd.... [notify:failed service:sshd]]...spamd [][check command:-][socket connect:N/A][fail count:4]Restarting spamd.... [notify:failed service:spamd]]...rsyslogd [[check command:+][socket connect:N/A]]...queueprocd [][check command:-][socket connect:N/A][fail count:4]Restarting queueprocd.... [notify:failed service:queueprocd]]...pop [[check command:+][socket connect:+]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [][check command:-][socket connect:N/A][fail count:4]Restarting nscd.... [notify:failed service:nscd]]...named [][check command:-][socket connect:N/A][fail count:1]Restarting named.... [notify:failed service:nameserver]]...mysql [][check command:-][socket connect:N/A][fail count:4]Restarting mysql.... [notify:failed service:mysql]]...mailman [[check command:N/A][socket connect:N/A]]...lmtp [][check command:-][socket connect:N/A][fail count:1]Restarting lmtp.... [notify:failed service:lmtp]]...ipaliases [][check command:-][socket connect:N/A][fail count:4]Restarting ipaliases.... [notify:failed service:ipaliases]]...imap [][check command:-][socket connect:N/A][fail count:1]Restarting imap.... [notify:failed service:imap]]...httpd [[check command:N/A][socket connect:+]]...ftpd [][check command:-][socket connect:N/A][fail count:4]Restarting ftpd.... [notify:failed service:ftpd]]...exim [][check command:-][socket connect:N/A][fail count:4]Restarting exim.... [notify:failed service:exim]]...dnsadmin [][check command:-][socket connect:N/A][fail count:4]Restarting dnsadmin.... [notify:failed service:dnsadmin]]...crond [][check command:-][socket connect:N/A][fail count:4]Restarting crond.... [notify:failed service:crond]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [][check command:-][socket connect:N/A][fail count:4]Restarting cphulkd.... [notify:failed service:cphulkd]]...cpgreylistd [][check command:-][socket connect:N/A][fail count:4]Restarting cpgreylistd.... [notify:failed service:cpgreylistd]]...cpdavd [][check command:-][socket connect:N/A][fail count:4]Restarting cpdavd.... [notify:failed service:cpdavd]]...cpanellogd [][check command:-][socket connect:N/A][fail count:4]Restarting cpanellogd.... [notify:failed service:cpanellogd]]...cpanel_php_fpm [][check command:-][socket connect:N/A][fail count:4]Restarting cpanel_php_fpm.... [notify:failed service:cpanel_php_fpm]]...Done Service Check Finished Service Check Started Loading services .....cpanel_php_fpm....cpanellogd....cpdavd....cpgreylistd....cphulkd....cpsrvd....crond....dnsadmin....exim....ftpd....httpd....imap....ipaliases....lmtp....mysql....named....nscd....pop....queueprocd....rsyslogd....spamd....sshd..Done [2017-02-15 13:48:18 -0500] Disk check .... / (/) [37.74%] ... /var/tmp (/var/tmp) [37.74%] ... {status:ok} ... Done [2017-02-15 13:48:19 -0500] OOM check ....Done [2017-02-15 13:48:19 -0500] Service check ....sshd [][check command:-][socket connect:N/A][fail count:5]Restarting sshd.... [notify:failed service:sshd]]...spamd [][check command:-][socket connect:N/A][fail count:5]Restarting spamd.... [notify:failed service:spamd]]...rsyslogd [[check command:+][socket connect:N/A]]...queueprocd [][check command:-][socket connect:N/A][fail count:5]Restarting queueprocd.... [notify:failed service:queueprocd]]...pop [[check command:+][socket connect:+]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [][check command:-][socket connect:N/A][fail count:5]Restarting nscd.... [notify:failed service:nscd]]...named [][check command:-][socket connect:N/A][fail count:2]Restarting named.... [notify:failed service:nameserver]]...mysql [][check command:-][socket connect:N/A][fail count:5]Restarting mysql.... [notify:failed service:mysql]]...mailman [[check command:N/A][socket connect:N/A]]...lmtp [][check command:-][socket connect:N/A][fail count:2]Restarting lmtp.... [notify:failed service:lmtp]]...ipaliases [][check command:-][socket connect:N/A][fail count:5]Restarting ipaliases.... [notify:failed service:ipaliases]]...imap [][check command:-][socket connect:N/A][fail count:2]Restarting imap.... [notify:failed service:imap]]...httpd [[check command:N/A][socket connect:+]]...ftpd [][check command:-][socket connect:N/A][fail count:5]Restarting ftpd.... [notify:failed service:ftpd]]...exim [][check command:-][socket connect:N/A][fail count:5]Restarting exim.... [notify:failed service:exim]]...dnsadmin [][check command:-][socket connect:N/A][fail count:5]Restarting dnsadmin.... [notify:failed service:dnsadmin]]...crond [][check command:-][socket connect:N/A][fail count:5]Restarting crond.... [notify:failed service:crond]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [][check command:-][socket connect:N/A][fail count:5]Restarting cphulkd.... [notify:failed service:cphulkd]]...cpgreylistd [][check command:-][socket connect:N/A][fail count:5]Restarting cpgreylistd.... [notify:failed service:cpgreylistd]]...cpdavd [][check command:-][socket connect:N/A][fail count:5]Restarting cpdavd.... [notify:failed service:cpdavd]]...cpanellogd [][check command:-][socket connect:N/A][fail count:5]Restarting cpanellogd.... [notify:failed service:cpanellogd]]...cpanel_php_fpm [][check command:-][socket connect:N/A][fail count:5]Restarting cpanel_php_fpm.... [notify:failed service:cpanel_php_fpm]]...Done Service Check Finished Service Check Started Loading services .....cpanel_php_fpm....cpanellogd....cpdavd....cpgreylistd....cphulkd....cpsrvd....crond....dnsadmin....exim....ftpd....httpd....imap....ipaliases....lmtp....mysql....named....nscd....pop....queueprocd....rsyslogd....spamd....sshd..Done [2017-02-15 13:53:19 -0500] Disk check .... / (/) [37.75%] ... /var/tmp (/var/tmp) [37.75%] ... {status:ok} ... Done [2017-02-15 13:53:19 -0500] OOM check ....Done [2017-02-15 13:53:19 -0500] Service check ....sshd [][check command:-][socket connect:N/A][fail count:6]Restarting sshd.... [notify:failed service:sshd]]...spamd [][check command:-][socket connect:N/A][fail count:6]Restarting spamd.... [notify:failed service:spamd]]...rsyslogd [[check command:+][socket connect:N/A]]...queueprocd [][check command:-][socket connect:N/A][fail count:6]Restarting queueprocd.... [notify:failed service:queueprocd]]...pop [[check command:+][socket connect:+]]...p0f [[check command:N/A][socket connect:N/A]]...nscd [][check command:-][socket connect:N/A][fail count:6]Restarting nscd.... [notify:failed service:nscd]]...named [][check command:-][socket connect:N/A][fail count:3]Restarting named.... [notify:failed service:nameserver]]...mysql [][check command:-][socket connect:N/A][fail count:6]Restarting mysql.... [notify:failed service:mysql]]...mailman [[check command:N/A][socket connect:N/A]]...lmtp [][check command:-][socket connect:N/A][fail count:3]Restarting lmtp.... [notify:failed service:lmtp]]...ipaliases [][check command:-][socket connect:N/A][fail count:6]Restarting ipaliases.... [notify:failed service:ipaliases]]...imap [][check command:-][socket connect:N/A][fail count:3]Restarting imap.... [notify:failed service:imap]]...httpd [Unable to connect to port 80 on 127.0.0.1: Connection refused: Died][check command:N/A][socket connect:-][socket failure threshold:1/3]]...ftpd [][check command:-][socket connect:N/A][fail count:6]Restarting ftpd.... [notify:failed service:ftpd]]...exim [][check command:-][socket connect:N/A][fail count:6]Restarting exim.... [notify:failed service:exim]]...dnsadmin [][check command:-][socket connect:N/A][fail count:6]Restarting dnsadmin.... [notify:failed service:dnsadmin]]...crond [][check command:-][socket connect:N/A][fail count:6]Restarting crond.... [notify:failed service:crond]]...cpsrvd [[http_service_auth:1][check command:N/A][socket connect:+]]...cphulkd [][check command:-][socket connect:N/A][fail count:6]Restarting cphulkd.... [notify:failed service:cphulkd]]...cpgreylistd [][check command:-][socket connect:N/A][fail count:6]Restarting cpgreylistd.... [notify:failed service:cpgreylistd]]...cpdavd [][check command:-][socket connect:N/A][fail count:6]Restarting cpdavd.... [notify:failed service:cpdavd]]...cpanellogd [][check command:-][socket connect:N/A][fail count:6]Restarting cpanellogd.... [notify:failed service:cpanellogd]]...cpanel_php_fpm [][check command:-][socket connect:N/A][fail count:6]Restarting cpanel_php_fpm.... [notify:failed service:cpanel_php_fpm]]...Done
      0
    • hello-electro
      everything started failing. now cpanel won't reboot after a graceful restart
      0
    • cPanelMichael
      Hello, Do you have any firewall rules blocking access to localhost or 127.0.0.1? Thank you.
      0
    • hello-electro
      no. but we do have a firewall. I am disabling and going to try to start cpanel. Stand by,
      cpanel.service - cPanel services Loaded: loaded (/etc/systemd/system/cpanel.service; enabled; vendor preset: disabled) Active: failed (Result: exit-code) since Wed 2017-02-15 19:12:47 EST; 1min 32s ago Process: 892 ExecStart=/usr/local/cpanel/scripts/restartsrv_cpsrvd --no-verbose --notconfigured-ok (code=exited, status=203/EXEC) Feb 15 19:12:47 cloud.example.co systemd[1]: Starting cPanel services... Feb 15 19:12:47 cloud.example.co systemd[1]: cpanel.service: control process exited, code=exited status=203 Feb 15 19:12:47 cloud.example.co systemd[1]: Failed to start cPanel services. Feb 15 19:12:47 cloud.example.co systemd[1]: Unit cpanel.service entered failed state. Feb 15 19:12:47 cloud.example.co systemd[1]: cpanel.service failed.
      Is there a way for me to roll back to an earlier version of Cpanel?
      0
    • hello-electro

      [root@cloud ~]# systemctl --failed UNIT LOAD ACTIVE SUB DESCRIPTION ? cpanel.service loaded failed failed cPanel services ? cpanel_php_fpm.service loaded failed failed FPM service for cPanel Daemons ? cpdavd.service loaded failed failed cPanel dav services ? cpgreylistd.service loaded failed failed cPanel Greylisting Daemon ? cphulkd.service loaded failed failed cPanel brute force detector services ? dnsadmin.service loaded failed failed cPanel DNS admin service ? httpd.service loaded failed failed Apache web server managed by cPanel EasyApache ? mailman.service loaded failed failed mailman services ? queueprocd.service loaded failed failed cPanel Queue services ? spamd.service loaded failed failed Apache SpamAssassin" deferral daemon ? tailwatchd.service loaded failed failed tailwatchd LOAD = Reflects whether the unit definition was properly loaded. ACTIVE = The high-level unit activation state, i.e. generalization of SUB. SUB = The low-level unit activation state, values depend on unit type. 11 loaded units listed. Pass --all to see loaded but inactive units, too. To show all installed unit files use 'systemctl list-unit-files'. {/code]
      0
    • cPanelMichael
      Hello, Could you open a support ticket using the link in my signature so we can take a closer look at the system? You can post the ticket number here and we will update this thread with the outcome. Thank you.
      0
    • hello-electro
      I can not process a ticket. the wheel keeps spinning.
      0
    • hello-electro
      ticket 8237159
      0
    • hello-electro
      issue resolved. Phew! Awesome support from the cPanel team. Thank you!
      0
    • cPanelMichael
      Hello, I'm happy to see the issue was resolved. The Support Team was able to address this issue by restaging the restartsrv_base file via the following command:
      /scripts/updatenow.static --sync
      Thank you.
      0

    Please sign in to leave a comment.

    Didn't find what you were looking for?

    New post