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Manually Remove Backups

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6 comments

  • Eminds
    If you have root access of the server check the either /backup directory or /home/backup directory where you would find the backups. The backups are in .tar.gz file format. So you can simply remove those backups.
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  • StevenPhyffer
    Thx for the prompt response. I have tried that, but even though my server says I have root access it seem I do not have full access. When I try to log in as root it says permission denied, but when I use my other root username it works fine but I cannot access the root home folder. Is there another way of browsing the server files from you whm and to delete the backups from there? See attached, this is the only files I see.
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  • Jcats
    Click the Backup Configuration icon in WHM, then scroll to the bottom. Do you have any destinations added under "Additional Destinations". ? If not, do you have "Retain backups in the default backup directory." checked? If yes, what does it say in the "Default Backup Directory" field? Ex. /backup The screenshot you are showing is you being logged in as a cPanel user, you cannot access /backup which is most likely where your backups are being taken. While you are logged into ascento user, try typing:
    # su
    it should prompt for the root password, try entering it in and see if you get logged in as root.
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  • StevenPhyffer
    Hi there. Thank you, I managed to su in as root just before you replied lol. I found the backup files and is browsing through them now. Thank you so much!
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  • Jcats
    Awesome, glad to hear it! :)
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  • cPanelMichael
    Hello, You may also find the following thread helpful if more backups than you have configured are retained: Backup pruning behavior in cPanel 60 Thank you.
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