No response from subprocess
Our server is currently running CentOS 6.8 and after the update from 6.7 we have had an issue in WHM with the Nginx Admin plugin-in.
Internal Server Error
500
No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/addon_nginx.cgi): The subprocess reported error number 13 when it ended.
Tried to reinstall the plug-in but that didn't work. Any idea's why this would be happening?
Tried to reinstall the plug-in but that didn't work. Any idea's why this would be happening?
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Hi, Can you try this: Login WHM, Menu Software you will see sub menu Check/Repair a Perl Script then you entry with /usr/local/cpanel/whostmgr/docroot/cgi/addon_nginx.cgi cPanel will detect problem automatically. 0 -
Hi Thanks for the response, but unfortunately I do not have option 'Check/Repair' under the Software tab. Is there something I need to do to enable this option in CPanel? 0 -
If found this post stating that this functionality had been removed and to use SSH Execute: /usr/bin/perl -cw /path/to/script.pl instead. I tried /usr/bin/perl -cw /usr/local/cpanel/whostmgr/docroot/cgi/addon_nginx.cgi and got a bunch of errors: [133 LIVE Server] / # /usr/bin/perl -cw /usr/local/cpanel/whostmgr/docroot/cgi/addon_nginx.cgi Bareword found where operator expected at /usr/local/cpanel/Cpanel/URI/Escape/Fast.pm line 20, near "s/([^A-Za-z0-9\-_\.~])/$escapes{$1}/gr" syntax error at /usr/local/cpanel/Cpanel/URI/Escape/Fast.pm line 20, near "s/([^A-Za-z0-9\-_\.~])/$escapes{$1}/gr " Compilation failed in require at /usr/local/cpanel/Cpanel/Encoder/URI.pm line 10. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Encoder/URI.pm line 10. Compilation failed in require at /usr/local/cpanel/Cpanel/HTTP/QueryString.pm line 10. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/HTTP/QueryString.pm line 10. Compilation failed in require at /usr/local/cpanel/Cpanel/MagicRevision.pm line 14. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/MagicRevision.pm line 14. Compilation failed in require at /usr/local/cpanel/Cpanel/Errors.pm line 8. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/Errors.pm line 8. Compilation failed in require at /usr/local/cpanel/Cpanel/cPanelFunctions.pm line 23. BEGIN failed--compilation aborted at /usr/local/cpanel/Cpanel/cPanelFunctions.pm line 23. Compilation failed in require at /usr/local/cpanel/whostmgr/docroot/cgi/addon_nginx.cgi line 23. BEGIN failed--compilation aborted at /usr/local/cpanel/whostmgr/docroot/cgi/addon_nginx.cgi line 23. 0 -
If you are in need of that plugin could you please perform a /scripts/upcp ? guess this will fix the issue . prior doing verify the update preferences settings too with in WHM. Better contact the support team of the plugin. might be few compatibility issues 0 -
Hello, I recommend reaching out to the developer of the specific plugin you are using to report the issue and determine what steps you should take to correct the error message. Let us know the outcome. Thank you. 0 -
If you are in need of that plugin could you please perform a /scripts/upcp ? guess this will fix the issue . prior doing verify the update preferences settings too with in WHM. Better contact the support team of the plugin. might be few compatibility issues
Thank you, I tried your recommendation and the only thing that came back as an issue was Tuned C compiler not available because it is not enable
And, unfortunately I still have the issue with the plug-in.0 -
Hello, I recommend reaching out to the developer of the specific plugin you are using to report the issue and determine what steps you should take to correct the error message. Let us know the outcome. Thank you.
Hi Michael, I have already did this, but no answer of yet. I will let you know if I can find a resolution for this issue.0 -
Hello please check Home "Security Center "Compiler Access status 0 -
Hello; vi /usr/local/cpanel/whostmgr/docroot/cgi/addon_nginx.cgi Comment the line use whmlib; #use whmlib; 0
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