Domain help

Josh2205

• February 22, 2017 09:40

Hi, The host name of my server is set to panel.mydomain.co.uk and both WHM and CPanel are accessible via this subdomain. How would I go about creating a website and email (cPanel account) for the domain mydomain.co.uk as currently when I try to add an account with this domain it tells me dns records already exist and that I can't? What is the best way to get a website and email system setup at my domain? Thank you for your help, I look forward to hearing from you.

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  Jcats

  • February 22, 2017 15:09

  You would want to go into WHM > Delete a DNS Zone Delete the hostname Then add the cPanel account. Once done, go to WHM > Edit a DNS Zone and make sure to add back the hostname as an additional A Record

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  cPanelMichael

  • February 22, 2017 15:26

  Hello, Browse to "WHM >> DNS Functions >> Delete A DNS Zone" and see if you can find your domain name in the list of existing DNS zones. If so, you'd want to delete the zone, create the account, and then add back the "A" records for your hostname and name servers. Thank you.

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