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550 Error sending email from GMail to G Suite Business mail

Comments

4 comments

  • Jcats
    Is your gmail account just a @gmail.com or are you trying send the emails from gmail through a different SMTP server? I am referring to if you went into Gmail > Settings > Accounts and Import > Send mail as:
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  • cPanelMichael
    Hello, Check to ensure the SPF record matches exactly what Google recommends at: Configure SPF records to work with G Suite - G Suite Administrator Help Additionally, can you verify the domain name exists in the /etc/remotedomains file on the system, and if the "Enable Sender Rewriting Scheme (SRS) Support" option is enabled in "WHM >> Service Configuration >> Exim Configuration Manager >> Basic Editor"? Thank you.
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  • Logan Sargent
    Ended up identifying a "Remote MX Wizard" within cPanel (must have overlooked that before) that appears to have resolved the issue. Looks like it changed a few other settings. Odd though that the MX entry records automatically generated by the wizard do not match precisely what Google reflects within the business mail acct, all is finally well.
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  • cPanelMichael
    Hello, I'm happy to see the issue is now resolved. Thank you for updating us with the outcome. Note that "Remote MX Wizard" is a third-party plugin. Thank you.
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