latest.sh: line 372: ./bootstrap: Permission denied

Manoel Cristiano

• February 22, 2017 07:27

Hi friends. I'm trying to install Cpanel in a Cloud Server and I got this error when I ran the file latest. I'm confused, 'cause I already installed Cpanel & WHM in a virtual machine and I did not have this kind of trouble before. Follow my system configuration: Hardware: Cloud (16 vCPUs) Cloud HD 1TB Cloud HD 1TB Cloud RAM 56GB CentOS 7 Linux for DDC Q: I gave the permission on the file latest chmod u + x latest

• 

  cPanelMichael

  • February 22, 2017 13:20

  Hello, Are you logged in as the "root" user when running the "sh latest" command? Thank you.

  0
• 

  Manoel Cristiano

  • February 22, 2017 13:40

  Hello Michael, thank you for the fast answer By the way, I'm logged in as root. I got a virtual machine in my laptop running in VMWare and I ran the same command and it works perfectly. But the server was installed in HyperV. Have you ever seen this problem before?

  0
• 

  cPanelMichael

  • February 22, 2017 14:00

  Hello, Feel free to open a support ticket using the link in my signature so we can take a closer look and see what's happening. You can post the ticket number here and we can update this thread with the outcome. Thank you.

  0
• 

  Manoel Cristiano

  • February 22, 2017 16:18

  Hi Michael, Follow the request ID number. Anytihing you need, I'm able to help. Support Request ID is: 8254001

  0
• 

  cPanelMichael

  • February 24, 2017 13:34

  Hello, To update, advice was provided on the permission values of the bootstrap file, but we did not receive a response. Were you able to address the issue? Thank you.

  0
• 

  Manoel Cristiano

  • March 13, 2017 17:03

  I just added 100Gb to my home directory. I have other servers in the same environment and they also display the same error when I try to install. The machine was installed in HyperV, I do not know if that makes any difference. I've already installed cPanel on a virtual machine configured in VMware and it worked perfectly

  0
• 

  cPanelMichael

  • March 13, 2017 17:11

  Please feel free to respond to the existing support ticket if you'd like us to take a closer look. Thanks!

  0
• 

  Manoel Cristiano

  • March 13, 2017 17:16

  Hello, I got an open ticket number : 8254001 I also have an installation log. I'll attach it here if it helps in any way.

  0
• 

  cPanelMichael

  • March 13, 2017 17:23

  Hello, We'll investigate the issue via the support ticket and reply here with the outcome. Thank you.

  0
• 

  cPanelMichael

  • March 14, 2017 15:46

  Hello, To update, it looks like the installation failed because /home was mounted with the noexec flag. Remounting /home without noexec allowed the installation to proceed. Thank you.

  0

Please sign in to leave a comment.