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Cannot Login To WHM

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3 comments

  • cPanelMichael
    Hello, It's difficult to know for sure what preventing your server from booting after the reboot attempt without access to review the logs. Feel free to send an email to cs[@]cpanel.net and they can direct your request to our Technical Support team. You can post the ticket number here so we can update this thread with the outcome. Thank you.
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  • 360webfirm
    Thank you for your time. Whenever my server comes back online, I would like to do a update again, but now I am nervous about it. Have you heard of any issues with OVH and Kernel updates when doing a yum update? I have done this before and no issues. Is there a way that the iptables got messed up with doing a yum update then restarting server?
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  • cPanelMichael
    Hello, I've not seen any recent cases where kernel updates have resulted in a system failing to boot upon issuing the reboot command. I'd advise consulting with your provider to verify there are no hardware issues preventing the server from starting. Thank you.
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